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OpinionWell
Rank
3rd
Out of 13

Kauai Marriott Resort and Beach Club

Average Price: $309  
 
Hotel Class:
3610 Rice Street Kalapaki Bch
Lihue, 96766 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 3.99
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (70) , TripAdvisor (542) , YahooTravel (57)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 52 comments. 
66% wrote positive comments about front desk
The following words were used in comments with Front desk:
attentive (3)   better (4)   clerk (4)   complain (2)   concierge (3)   desk (54)   helpful (4)   need (4)   night (5)   problem (2)   reservation (2)    
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1. Employees and front desk staff were very nice.
"Really enjoyed the Marriott Kauai " Read full review on TripAdvisor   12/19/2009 Vote      
2. The few times we had to call the front desk we recieved professional prompt service.
"Happy at the Marriott " Read full review on TripAdvisor   7/26/2009 Vote      
3. Housekeeping and the front desk took care of all our needs.
"The Real Deal Said It All! " Read full review on TripAdvisor   4/16/2009 Vote      
4. The front desk was very nice about moving us to an oceanfront room and also gave us a $75 credit which we used toward our dinner at Duke's.
"Marriott Kauai Resort ok, not great " Read full review on TripAdvisor   11/26/2008 Vote      
5. Our front desk clerk was great.
"Loved the Kauai Beach Marriott! " Read full review on TripAdvisor   7/19/2008 Vote      
6. When I returned to the front desk to request a better room, the clerk told me that I could get a better room, but I would need to pay an additional $80-$150 per night, on top of what I had already paid.
"Beware of internet reservations - they have some bad rooms. " Read full review on TripAdvisor   4/17/2008 Vote      
7. I went to the front desk and they treated me like I was crazy and wanted to charge me $13 a day for a user ID and password to connect.
"Very nice but not great " Read full review on TripAdvisor   10/3/2007 Vote      
8. I even called the front desk from my room, and they told me the reconstruction was finished, meanwhile, I'm watching workman drill, hammer and run electric saws outside my window.
"Never ending reconstruction will drive you nuts, Internet $15/day " Read full review on TripAdvisor   1/24/2010 Vote      
9. Areas that lacked the special attention to detail were the front desk and concierge desk.
"This is a beautiful hotel! " Read full review on TripAdvisor   1/10/2010 Vote      
10. The big downer of the property was the service--activities advertised were not provided, long waits were required to obtain concierge and front desk service (time is very precious when one is on vacation), and repeated calls/follow-up was needed to accomplish various tasks.
"Nice location and great property, but service lacking and rooms need updating " Read full review on TripAdvisor   1/8/2010 Vote      
   
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