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Rank
2nd
Out of 18

Hilton Waikoloa Village

Average Price: $241  
 
Hotel Class:
425
Waikoloa, 96738 View map  
4-Star Hotel Rank: 3 of 12
Average review rating: 3.78
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 322 comments. 
88% wrote positive comments about staff
The following words were used in comments with Staff:
beauty (12)   clean (15)   desk (16)   excellent (12)   food (11)   friendly (88)   good (16)   great (37)   helpful (63)   hotel (42)   most (13)   nice (16)   pleasant (12)   pool (18)   resort (21)    
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1. The staff was great: a guy that worked in the information/travel office let us borrow his snorkel equipment so we wouldn't have to pay for any to take off the property.
"Magnificent Hotel " Read full review on TripAdvisor   3/15/2011 Vote      
2. The staff was friendly and responsive.
"Tropical Paradise at its best! " Read full review on TripAdvisor   2/25/2011 Vote      
3. They need more staff to do sweeps and for cleaning and maintenance, especially at the pool at night where a lawsuit could happen.
"Excellent resort " Read full review on TripAdvisor   1/22/2011 Vote      
4. Even though we had a few aforementioned issues, our opinion of the staff was overall positive.
"Excellent resort " Read full review on TripAdvisor   1/22/2011 Vote      
5. We ate lunch at the Lagoon Grill each day and were met with very friendly staff.
"The most beautiful resort in Hawaii! " Read full review on TripAdvisor   1/8/2011 Vote      
6. We went to the gym every morning at 5 a.m. and could see the staff at work cleaning and keeping the resort at its best.
"The most beautiful resort in Hawaii! " Read full review on TripAdvisor   1/8/2011 Vote      
7. Our room was gorgeous and the housekeeping staff did an excellent job of keeping us supplied with towels and other necessities.
"The most beautiful resort in Hawaii! " Read full review on TripAdvisor   1/8/2011 Vote      
8. We were impressed that most of the staff at the Hilton remembered us and some remembered us by name.
"The most beautiful resort in Hawaii! " Read full review on TripAdvisor   1/8/2011 Vote      
9. The hotel was beautifully decorated for Christmas and the staff always greeted us with a Merry Christmas or a Happy New Year.
"The most beautiful resort in Hawaii! " Read full review on TripAdvisor   1/8/2011 Vote      
10. Great staff.
"NEEDS TLC and Floor to Ceiling Cleaning " Read full review on TripAdvisor   1/5/2011 Vote      
   
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