Hilton Waikoloa Village, Waikoloa, Concierge

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OpinionWell
Rank

2nd

Out of 18

Hilton Waikoloa Village	Average Price: $241 Check Rates

Hotel Class:

425

Waikoloa, 96738 View map

4-Star Hotel Rank: 3 of 12
Average review rating: 3.78

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (49) balcony (56) bar (94) bathroom (52) beach (428) bed (85) breakfast (293) cabana (28) charge (79) check in (71) check out (35) closet (34) concierge (28) cost (126) deal (49) dinner (144) discount (30) fee (51) food (605) front desk (77) hot tub (34) hotel (1165) housekeeping (49) landscape (48) lobby (178) location (169) lunch (78) manager (34) money (129) ocean (601) parking (230) pool (829) price (223) rate (58) recommend (192) restaurant (538) room (1223) room service (34) service (336) shower (36) shuttle (97) spa (66) staff (322) suite (47) towel (56) valet (84) valet parking (47) value (47) view (333) walk (428)

Concierge

Appears in 28 comments.

71% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (2) extra (2) guest (2) helpful (7) hotel (6) lobby (2) luggage (3) money (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've never seen so many helpful concierges at a hotel property.

"Excellent resort " Read full review on TripAdvisor 1/22/2011 Vote

2. I used the concierge a few times and they were also great.

"Great vacation - better than expected!! " Read full review on TripAdvisor 7/22/2010 Vote

3. Rick the concierge was fantastic in spending time with us giving us suggestions for restaurants and activities in the area.

"Great for couples at off-season! " Read full review on TripAdvisor 5/28/2010 Vote

4. On the positive aide the staff was generally excellent, especially the concierge Mauritzio, who hooked us up with boogie boards and told us about all the awesome sights around the island.

"A two-edged sword " Read full review on TripAdvisor 8/28/2009 Vote

5. Forget getting help from the concierge.

"Don't ruin your vacation by going here " Read full review on TripAdvisor 8/23/2009 Vote

6. Every concierge I asked for help for activities off the property basically acted as if I was asking for their first born.

"Bad service, bad location, can't recommend " Read full review on TripAdvisor 12/14/2008 Vote

7. The concierge was helpful, though.

"Nice hotel, decent experience " Read full review on TripAdvisor 6/11/2008 Vote

8. The concierge in the Ocean Tower was great and very helpful making dinner reservations for us at Roy's.

"Great family resort " Read full review on TripAdvisor 2/25/2008 Vote

9. -- Concierges: There are concierges throughout the hotel to advse on island activities and restaurants.

"Excellent resort " Read full review on TripAdvisor 1/22/2011 Vote

10. Guest should beware and keep the all the luggage locked when handing over to the concierge after check-out.

"Very Good Experience with a not so good ending ! " Read full review on TripAdvisor 9/10/2010 Vote