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Rank
2nd
Out of 18

Hilton Waikoloa Village

Average Price: $241  
 
Hotel Class:
425
Waikoloa, 96738 View map  
4-Star Hotel Rank: 3 of 12
Average review rating: 3.78
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (98) , MyTravelGuide (257) , TripAdvisor (1058)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 336 comments. 
65% wrote positive comments about service
The following words were used in comments with Service:
excellent (21)   expense (13)   food (49)   free (14)   friendly (27)   good (36)   great (45)   helpful (14)   hotel (40)   internet (16)   slow (13)   staff (30)   useful (20)   walking (14)    
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1. The service was fantastic.
"Magnificent Hotel " Read full review on TripAdvisor   3/15/2011 Vote      
2. Everything appeared to be in good shape, and service was also very good.
"Very Pleasant " Read full review on TripAdvisor   2/27/2011 Vote      
3. We had great service for the most part but had both a bartender and waitress that disappeared or struggled.
"Excellent resort " Read full review on TripAdvisor   1/22/2011 Vote      
4. We just thought it was a bit of a lost opportunity, though the service at the hotel overall was excellent and the $10/certs as a Hilton HHonors Gold were very generous and perfect for a quick (if not bland) coffee at Kimo Bean in the morning.
"The Cold Pools Ruined It - And Where Are the Tikis!? " Read full review on TripAdvisor   1/16/2011 Vote      
5. The atmosphere was relaxed, the service great and the food delicious.
"Pure bliss " Read full review on TripAdvisor   1/13/2011 Vote      
6. Yet, they made it sound like I was abusing the service by watching videos or using streaming software on the internet, or using Skype, or reading news on international websites with excessive ads, etc., which I was definitely not.
"Beautiful hotel resort, but I don't think I will be coming back here again " Read full review on TripAdvisor   12/26/2010 Vote      
7. You need to meet David, a waiter, at the Waterfront Restaurant, friendly, knowledgeable, helpful, and all without missing a beat with his good service.
"Absolutely a perfect place to be spoiled " Read full review on TripAdvisor   12/8/2010 Vote      
8. It was incredibly nice service.
"Just okay...and I was so excited to stay here " Read full review on TripAdvisor   9/16/2010 Vote      
9. Food was good, service was good and rooms were nice, but next time, we will stay somewhere else (like Maui!).
"Location, Location Location - This one SUCKS " Read full review on TripAdvisor   9/3/2010 Vote      
10. They were clean, the furnishings and beds were nice but not spectacular, and the service was great.
"Great for families " Read full review on TripAdvisor   8/28/2010 Vote      
   
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