The Hotel at Times Square, New York City, Refund

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OpinionWell
Rank

70th

Out of 676

The Hotel at Times Square	Average Price: $259 Check Rates

Hotel Class:

59 West 46th Street

New York City, 10036 View map

2-Star Hotel Rank: 8 of 144
Average review rating: 2.91

OpinionWell Value Index: 6

Traveler reviews analyzed: MyTravelGuide (12) , TripAdvisor (520) , YahooTravel (58)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 8 comments.

The following words were used in comments with Refund:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. She said no refund talking as if i was lying .

"Bed Bugs . " Read full review on TripAdvisor 2/7/2011 Vote

2. I wasn't even looking for a refund, I would have accepted a voucher for another time -- but they don't do vouchers.

"Feel that their customer service is terrible in light of the Blizzard 2010 " Read full review on TripAdvisor 12/25/2010 Vote

3. I believe that the client is due a 100% refund from this hotel.

"Horrible Customer Service - Lost Credit Card Information " Read full review on TripAdvisor 9/24/2010 Vote

4. She informed me again that she would be billing the client for one nights stay, but if the client visited the hotel in the next month she would refund this payment.

"Horrible Customer Service - Lost Credit Card Information " Read full review on TripAdvisor 9/24/2010 Vote

5. She informed me again that she would be billing the client for one nights stay, but if the client visited the hotel in the next month she would refund this payment.

"Horrible Customer Service - Lost Credit Card Information " Read full review on TripAdvisor 9/24/2010 Vote

6. I believe that the client is due a 100% refund from this hotel.

"Horrible Customer Service - Lost Credit Card Information " Read full review on TripAdvisor 9/24/2010 Vote

7. when you check out the price is refunded to you card and then recharged.

"Great value, nice place, fantastic location! " Read full review on TripAdvisor 3/16/2010 Vote

8. This was the answer from the manager, when I requested a refund, with a doctor's letter:-------------Dear Mr.

"Horrible: No refund even after explaining my son was discovered a terminal disease " Read full review on TripAdvisor 11/4/2009 Vote