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Rank
8th
Out of 197

Fairmont Battery Wharf Boston

Average Price: $371  
 
Hotel Class:
3 Battery Wharf Boston
Boston, View map  
4-Star Hotel Rank: 7 of 38
Average review rating: 4.76
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (36) , Travelocity (4) , TripAdvisor (268)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 74 comments. 
79% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (6)   great (7)   helpful (12)   hotel (7)   large (3)   need (3)   problem (6)    
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1. The hall closet opened up from the bathroom- I LOVED this- so convenient- the bathroom had a large walk in shower with overhead rain shower , large sink area with modern fixtures- I had a wardrobe malfunction and called the front desk- in 5 minutes a nice woman arrived at the door and proceeded to help me 'fix' the situation- sweet-I could go on and on- if you just want a treat / sneak peek just go in and look at the main lobby ladies room - (ladies!:-) ) Walked to tiny place for a quick breakfast- they held our baggage for us without a problem and suggested where to go even when they had breakfast there- high quality service-We didn't want to leave.
"Absolutely flawless! " Read full review on TripAdvisor   5/20/2012 Vote      
2. The front desk agent was great.
"Great stay at the Fairmont Battery Wharf " Read full review on TripAdvisor   1/25/2012 Vote      
3. The valet, the bellhop and the front desk were all so professional and welcoming.
"Our new favorite hotel in Boston (Sorry Long Wharf!) " Read full review on TripAdvisor   1/15/2012 Vote      
4. The staff at the front desk were quick and efficient, and happy to chat about restaurant questions I had, and to find out how our days went and what we got up to.
"Great staff/location, beautiful rooms, but thin walls. " Read full review on TripAdvisor   1/3/2012 Vote      
5. I have found on all three stays that while the front desk staff are basically courteous, they are not particularly friendly and check-in is conducted in a very perfunctory manner.
"Hotel Is Lovely - Everything Else - Sub-Par " Read full review on TripAdvisor   12/22/2011 Vote      
6. Laurie at the front desk is just a delight.
"Glad I took another chance " Read full review on TripAdvisor   11/29/2011 Vote      
7. The hotel staff front desk staff overall was friendly and very professional.
"Luxury, Entertainment and a GREAT Breakfast! " Read full review on TripAdvisor   11/28/2011 Vote      
8. The staff at the front desk were helpful and poilte and we got a room on the ground floor in building 2 I believe.
"Good location, nice hotel, that's about it. " Read full review on TripAdvisor   10/5/2011 Vote      
9. The front desk and especially the guys at the front door were very friendly and helpful.
"Perfect location, beautiful hotel " Read full review on TripAdvisor   9/1/2011 Vote      
10. Except for one very enthusiastic lady at the front desk, the staff seemed didn't seem very engaged or professional to me.
"Nice-but didn't feel like a Fairmont " Read full review on TripAdvisor   8/28/2011 Vote      
   
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