Aqua Waikiki Beachside, Honolulu, Front Desk

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Rank

49th

Out of 165

Aqua Waikiki Beachside	Average Price: $95 Check Rates

Hotel Class:

2452 KALAKAUA Avenue

Honolulu, 96813 View map

2-Star Hotel Rank: 18 of 51
Average review rating: 3.23

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (7) , Travelocity (6) , TripAdvisor (242) , YahooTravel (25)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (66) bar (9) bath (9) bathroom (53) beach (231) beachfront (6) bed (93) breakfast (60) charge (9) check in (10) check out (7) checkout (4) closet (11) concierge (5) cost (17) deal (17) decor (12) food (15) front desk (61) hotel (578) housekeeping (14) lobby (48) location (207) maid (6) manager (5) money (39) ocean (93) parking (22) patio (6) pool (17) price (65) rate (18) recommend (35) restaurant (38) room (578) room service (4) service (38) sheets (13) shower (37) shuttle (5) staff (184) street (96) suite (6) towel (44) valet parking (5) value (23) view (167) walk (45) wireless (16)

Front desk Traveler Insight - Friendly Front Desk

Appears in 61 comments.

92% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (6) clerk (5) desk (64) enjoy (3) floor (3) friendly (13) great (5) helpful (18) hotel (11) liked (3) need (3) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All of the staff are fantastic, especially Douglas at the front desk, I had asked for a kettle, iron & ironing board & received all straight away.

"Love this hotel! " Read full review on TripAdvisor 9/27/2011 Vote

2. Collin, at the front desk was very helpful and friendly.

"Small bargain budget hotel with great location and good staff " Read full review on TripAdvisor 1/16/2011 Vote

3. All the front desk personnel are very helpful and enjoyed talking to them.

"Great Place!!! " Read full review on TripAdvisor 10/1/2010 Vote

4. Greg, Lave, and Douglas all provide spectacular professional service at the front desk.

"You'll have to drop $300 a night to have a better stay in Waikiki. " Read full review on TripAdvisor 9/14/2010 Vote

5. The staff is very friendly (front desk people, cleaning staff, etc).

"Quaint hotel in a great location " Read full review on TripAdvisor 8/28/2010 Vote

6. Front desk was very helpful with bus routes and trolley lines.

"Perfect for us! " Read full review on TripAdvisor 7/30/2010 Vote

7. The front desk people were very professional and friendly.

"A GREAT Experience for the first time. " Read full review on TripAdvisor 7/13/2010 Vote

8. The front desk was friendly enough checking in and out.

"Nice for a short stay " Read full review on TripAdvisor 7/12/2010 Vote

9. However, all this being said, we didn't go to Hawaii to stay in our room and later in our stay of 6 days sought help from the front desk and we met Douglas who was on duty that night.

"Excellent location, close to all amenities, cross the road and you at the beach. " Read full review on TripAdvisor 6/13/2010 Vote

10. Staff was extremely friendly, from the front desk staff (Douglas was awesome!) to the cleaning crew.

"Awesome!!! Location, location, location! " Read full review on TripAdvisor 5/5/2010 Vote