THE ILIKAI, Honolulu, Service

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OpinionWell
Rank

6th

Out of 165

THE ILIKAI	Average Price: $155 Check Rates

Hotel Class:

1777 ALA MOANA Boulevard

Honolulu, 96815 View map

3-Star Hotel Rank: 2 of 20
Average review rating: 3.82

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (89) , MyTravelGuide (117) , Travelocity (20) , TripAdvisor (746) , YahooTravel (31)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (53) balcony (169) bar (113) bath (41) bathroom (129) beach (580) bed (166) breakfast (161) charge (31) check in (84) check out (25) closet (23) concierge (58) cost (56) deal (35) dinner (60) fee (28) food (153) front desk (104) gym (24) hotel (1463) housekeeping (48) laundry (27) lobby (160) location (445) lunch (28) manager (26) money (68) ocean (287) parking (169) pool (300) price (152) rate (71) recommend (158) restaurant (361) room (1176) room service (29) service (241) shower (117) staff (394) street (139) suite (131) towel (88) tub (31) valet (97) valet parking (49) value (86) view (560) walk (369) wireless (25)

Service

Appears in 241 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (11) customer (13) elevator (12) excellent (21) floor (16) food (14) friendly (16) good (24) great (41) helpful (12) hotel (51) location (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is wonderful; they recognize us when we check in and provide great service.

"Love this place!! " Read full review on TripAdvisor 5/17/2012 Vote

2. However, the location, the service and the views were so good at the Ilikai, it made for a pleasant stay for one night.

"OK place to stay " Read full review on TripAdvisor 5/2/2012 Vote

3. lovely sunday service on the ground floor at 9 am make for a special time.

"A GEM " Read full review on TripAdvisor 4/25/2012 Vote

4. I do expect good service when staying at any hotel, there was nothing that was over the top in regards to service.

"Average-ish " Read full review on TripAdvisor 4/9/2012 Vote

5. Pros: HUGE room, free wifi in bedroom, close to Ala moana shopping centre, Service was good as well.

"Average-ish " Read full review on TripAdvisor 4/9/2012 Vote

6. Once you find a hotel with great location and always great service I go back.

"Another happy restful stay " Read full review on TripAdvisor 3/29/2012 Vote

7. Trust the Americans to do it so well>>>SERVICE that is, something that Australians would do very well to learn more about as generally we have a lot to learn from our allies over there on this topic.

"BRILLIANT & EXCEPTIONAL VALUE! " Read full review on TripAdvisor 2/11/2012 Vote

8. Service was excellent and the conceirge was helpful in booking several venues, including a Polynesian majic show.

"Ilikai Hotel in Wakiki/Honolulu " Read full review on TripAdvisor 1/31/2012 Vote

9. We never made it to Sarento's (the top floor restaurant) but we did the Ilikai Bar and Grill (lobby level--outdoors) a few times and the food and service were good.

"No Flaws " Read full review on TripAdvisor 1/25/2012 Vote

10. Efficent and great service.

"Great family vacation " Read full review on TripAdvisor 1/22/2012 Vote