THE ILIKAI, Honolulu, Front Desk

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Rank

6th

Out of 165

THE ILIKAI	Average Price: $155 Check Rates

Hotel Class:

1777 ALA MOANA Boulevard

Honolulu, 96815 View map

3-Star Hotel Rank: 2 of 20
Average review rating: 3.82

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (89) , MyTravelGuide (117) , Travelocity (20) , TripAdvisor (746) , YahooTravel (31)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (53) balcony (169) bar (113) bath (41) bathroom (129) beach (580) bed (166) breakfast (161) charge (31) check in (84) check out (25) closet (23) concierge (58) cost (56) deal (35) dinner (60) fee (28) food (153) front desk (104) gym (24) hotel (1463) housekeeping (48) laundry (27) lobby (160) location (445) lunch (28) manager (26) money (68) ocean (287) parking (169) pool (300) price (152) rate (71) recommend (158) restaurant (361) room (1176) room service (29) service (241) shower (117) staff (394) street (139) suite (131) towel (88) tub (31) valet (97) valet parking (49) value (86) view (560) walk (369) wireless (25)

Front desk

Appears in 104 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (22) helpful (30) hotel (11) housekeeping (7) informative (7) management (5) need (7) pleasant (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The maid service was excellent and front desk staff were courteous and helpful.

"Great value and comfort " Read full review on TripAdvisor 5/10/2012 Vote

2. The front desk person was friendly and efficient, and check-in was a breeze.

"Great Staycation Hotel " Read full review on TripAdvisor 5/7/2012 Vote

3. Wifi wasn't working when we arrived-but once we called the front desk and then we contacted internet company-they reset it and it worked flawless-took under 5 minutes to fix.

"Simply......TERRIFIC! " Read full review on TripAdvisor 3/26/2012 Vote

4. The front desk staff were always friendly and very helpful with suggestions.

"Wonderful Hotel " Read full review on TripAdvisor 3/13/2012 Vote

5. The front desk staff were incredible and very helpful.

"Incredible Value much better than expected " Read full review on TripAdvisor 3/7/2012 Vote

6. The front desk staff are exceptionally friendly and helpful; we needed to change rooms on a number of occasions and they were flawless in their preparations.

"BRILLIANT & EXCEPTIONAL VALUE! " Read full review on TripAdvisor 2/11/2012 Vote

7. The Ilikai common spaces were clean and nice, and the folks at the hotel front desk were very friendly and helpful.

"No Flaws " Read full review on TripAdvisor 1/25/2012 Vote

8. The family above us was noisy late at night - called the front desk and it was quiet within 2 minutes.

"More than I expected! " Read full review on TripAdvisor 1/16/2012 Vote

9. Front desk very friendly.

"Def not 3.5 stars but really "just" ok. " Read full review on TripAdvisor 1/9/2012 Vote

10. The people at the front desk were very helpful and the housekeeping staff was great.

"Great Place to stay " Read full review on TripAdvisor 12/26/2011 Vote