Outrigger Luana Waikiki, Honolulu, Front Desk

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Rank

20th

Out of 165

Outrigger Luana Waikiki	Average Price: $138 Check Rates

Hotel Class:

2045 KALAKAUA AVENUE

Honolulu, 96815 View map

4-Star Hotel Rank: 9 of 17
Average review rating: 4.22

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , Travelocity (23) , TripAdvisor (369) , YahooTravel (12)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (15) balcony (46) bar (11) bathroom (52) beach (241) bed (57) breakfast (32) charge (24) check in (19) check out (11) cost (19) deal (15) decor (10) dinner (10) fee (12) fitness center (10) food (37) front desk (56) gym (21) hotel (546) housekeeping (16) laundry (11) lobby (48) location (180) lunch (11) manager (12) money (26) ocean (89) parking (106) pillow (16) pool (124) price (68) rate (30) recommend (51) restaurant (88) room (497) service (85) shower (26) shuttle (11) staff (226) street (95) suite (24) to park (12) towel (21) valet (43) valet parking (15) value (55) view (158) walk (157) wireless (20)

Front desk

Appears in 56 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) desk (59) friendly (11) good (4) great (4) guest (3) helpful (13) hotel (6) management (5) nice (4) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff were very helpful.

"Trip to Waikiki " Read full review on TripAdvisor 3/27/2012 Vote

2. The front desk is very helpful and if you plan on extra activities its cheaper to book through this hotel.

"Great Place to stay!! " Read full review on TripAdvisor 2/20/2012 Vote

3. The folks at the front desk were very polite and helpful and I was quite happy with the service, but then we did not have much requests from them.

"great location, valet parking only " Read full review on TripAdvisor 12/31/2011 Vote

4. The other front desk staff were friendly and OK as well - just not a great.

"It was OK " Read full review on TripAdvisor 11/15/2011 Vote

5. The gentleman at the front desk was extremely pleasant an informative.

"Experienced Hawaii Destination Specialist opinion Luana Waikiki " Read full review on TripAdvisor 11/3/2011 Vote

6. Moat of the front desk staff were helpful (particularly John who works late night).

"Not deluxe, but safe and clean. " Read full review on TripAdvisor 10/23/2011 Vote

7. Angela and the other customer service staff at the front desk tour section were wonderful and extremely helpful.

"Australian visitors comments " Read full review on TripAdvisor 7/29/2011 Vote

8. Having said this we still recommend this hotel ( kassell and the rest of the front desk staff are tops)clean close to everything good beds and nice surrounds.

"lovely stay but oh ryans manners " Read full review on TripAdvisor 7/27/2011 Vote

9. Close to beach just across the park chairs available from the front desks or the bell boy who are all very nice.

"Excellent Condo Suite " Read full review on TripAdvisor 4/5/2011 Vote

10. The front desk staff were helpful and friendly.

"Great hotel, great location and great staff. " Read full review on TripAdvisor 2/26/2011 Vote