Doubletree Hotel Alana Waikiki, Honolulu, Service

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Rank

53rd

Out of 165

Doubletree Hotel Alana Waikiki	Average Price: $142 Check Rates

Hotel Class:

1956 ALA MOANA Boulevard

Honolulu, 96815 View map

3-Star Hotel Rank: 11 of 20
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (170) , Travelocity (6) , TripAdvisor (187) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (11) balcony (32) bar (11) bath (13) bathroom (55) beach (101) bed (35) breakfast (67) charge (16) check in (33) check out (10) complimentary (9) concierge (6) cost (11) deal (16) dinner (8) downtown (6) fee (10) fitness center (12) food (20) front desk (40) gym (8) hotel (356) housekeeping (10) lobby (23) location (75) manager (9) ocean (37) parking (52) pillow (12) pool (67) price (49) rate (34) recommend (33) restaurant (53) room (370) service (56) shower (68) shuttle (10) staff (104) street (39) suite (34) towel (12) tub (30) valet (30) valet parking (26) value (25) view (71) walk (83) wireless (16)

Service

Appears in 56 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
clean (5) free (5) friendly (12) good (11) great (14) helpful (4) hotel (15) internet (7) liked (3) location (6)

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1. We just stayed here one night, but the service was great and the location was a couple of blocks from the heart of Waikiki.

"Great value, convienent location " Read full review on TripAdvisor 5/7/2012 Vote

2. We didn't take advantage of this service, but I liked the idea, especially in Honolulu where having a car isn't a necessity but it could make your commute to see some of the sights a tad quicker.

"Doubletree - Your standard business hotel " Read full review on TripAdvisor 3/16/2012 Vote

3. Nice reno, good service, and relatively clean.

"Always a great stay... " Read full review on TripAdvisor 3/10/2012 Vote

4. All 3 did a great job of giving outstanding service.

"Friendly Staff Made This Place Shine " Read full review on TripAdvisor 3/1/2012 Vote

5. Great bell services and valet.

"Not a bad choice. " Read full review on TripAdvisor 2/26/2012 Vote

6. The service from the employees was friendly and cordial.

"Pleasant stay overall with a few hiccups " Read full review on TripAdvisor 2/5/2012 Vote

7. Careful using the other shuttle services.

"Disapointed stay " Read full review on TripAdvisor 1/1/2012 Vote

8. Here is the good;- It is quiet, comfortable and all that you would expect in a 3 star hotel- The exercise room is pretty good for a hotel- Service is friendly- Most shuttle services pick up at this hotel though some will tell you to wait at Hilton Hawaiian VillageHere is the not so good- If you plan on renting a car, you should know that parking is 30 bucks a night.

"Not right on the beach but serves its purpose " Read full review on TripAdvisor 12/29/2011 Vote

9. Staff said our room wasn't ready yet, but changed our room so we could use it straight away, first impressions: fantastic service.

"No complaints, had a great stay " Read full review on TripAdvisor 11/19/2011 Vote

10. Great little restaurant if you turn left after exiting the hotel, just don't expect fast service from the staff in the mornings.

"No complaints, had a great stay " Read full review on TripAdvisor 11/19/2011 Vote