Doubletree Hotel Alana Waikiki, Honolulu, Manager

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Rank

53rd

Out of 165

Doubletree Hotel Alana Waikiki	Average Price: $142 Check Rates

Hotel Class:

1956 ALA MOANA Boulevard

Honolulu, 96815 View map

3-Star Hotel Rank: 11 of 20
Average review rating: 3.45

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (170) , Travelocity (6) , TripAdvisor (187) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 9 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

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1. When I had to move rooms due to excessive noise from roadwork below my room at 10pm at night, the night manager Alan was exceptionally courteous.

"Potential " Read full review on TripAdvisor 10/26/2011 Vote

2. There were a couple of minor hiccups (dog barking/confusion around the hospitality suite) along the way for me but the manager was wonderful at check-out and I am already trying to plan a leisure trip back.

"Easy walk to beach, great value " Read full review on TripAdvisor 9/16/2011 Vote

3. The manager refused to refund any monies for such a horrible stay.

"Terrible Hotel " Read full review on TripAdvisor 3/11/2012 Vote

4. The manager was kindly requested to open these doors as we need our personal (medical) gear.

"Do not visit this hotel, please! " Read full review on TripAdvisor 9/14/2011 Vote

5. On our second day, the manager greeted us in the lobby and asked us if we were happy with their facility.

"Great for those who want a quiet place away from the resort hustle " Read full review on TripAdvisor 4/1/2011 Vote

6. He big shock came when a large security guard and front desk manager pounded on our door within 15 minutes of our days late arrival aggressively alleging we were smoking something funny in our room.

"Less than warm welcome " Read full review on TripAdvisor 4/14/2009 Vote

7. We had a late flight on the day we were due to check out, and the manager allowed us to stay all day for a $40 charge.

"A little better than an average hotel- very nice staff. " Read full review on TripAdvisor 9/21/2008 Vote

8. my room flooded and ruined some of my luggage and shoes; However the manager met with me and ask me what would compensate me.

"Nice for the money " Read full review on TripAdvisor 5/23/2008 Vote

9. The front desk staff didn't seem to know what to do with our request and had to refer it to a manager, who then called to confirm but failed to make note of it anywhere.

"Wouldn't return " Read full review on TripAdvisor 1/31/2008 Vote