Wyland Waikiki, Honolulu, Service

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OpinionWell
Rank

22nd

Out of 165

Wyland Waikiki	Average Price: $169 Check Rates

Hotel Class:

400 ROYAL HAWAIIAN Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 10 of 17
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (7) , Travelocity (8) , TripAdvisor (464) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) balcony (77) bar (115) bathroom (131) beach (386) bed (183) breakfast (149) charge (24) check in (59) check out (19) closet (21) complimentary (15) concierge (36) cost (35) deal (48) decor (30) dinner (17) food (42) front desk (104) hot tub (26) hotel (1129) housekeeping (27) lobby (211) location (303) manager (22) massage (75) money (47) ocean (51) parking (103) pool (328) price (107) rate (71) recommend (97) restaurant (172) room (1317) room service (20) service (141) shower (109) shuttle (24) spa (45) staff (379) street (245) suite (117) towel (47) valet (99) valet parking (35) value (63) view (111) walk (215) wireless (34)

Service

Appears in 141 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
clean (14) customer (17) excellent (18) friendly (19) good (22) great (28) helpful (8) hotel (35) internet (8) location (12) love (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Good service there, with well prepared meals.

"Comfy bed, great restaurant " Read full review on TripAdvisor 5/22/2012 Vote

2. Valet service fast and friendly.

"Aloha service " Read full review on TripAdvisor 4/30/2012 Vote

3. Clean, Great customer service, and friendly available staff.

"Excellent hotel for the buck " Read full review on TripAdvisor 4/29/2012 Vote

4. We were on the 17th floor facing the city-the room was tidy and we found the hotel lovely and we very impressed with the service we received from both the front desk and the concierge/tour staff.

"Great Hotel " Read full review on TripAdvisor 4/14/2012 Vote

5. The cutomer service was excellent, it made everything else seem very small.

"3.5 Good enough if you're not planning to stay in the hotel! " Read full review on TripAdvisor 4/7/2012 Vote

6. Again, great service.

"3.5 Good enough if you're not planning to stay in the hotel! " Read full review on TripAdvisor 4/7/2012 Vote

7. That is what I call great service.

"3.5 Good enough if you're not planning to stay in the hotel! " Read full review on TripAdvisor 4/7/2012 Vote

8. Valet service was very nice ( and the guys are so friendly - tip them!)Enjoy Waikiki.

"No Complaints! Very nice and wonderful staff! " Read full review on TripAdvisor 2/23/2012 Vote

9. Service was awesome and pool was great for the kids.

"Small rooms but great service, location and pool. " Read full review on TripAdvisor 2/23/2012 Vote

10. Great service.

"Great Service " Read full review on TripAdvisor 2/13/2012 Vote