Wyland Waikiki, Honolulu, Concierge

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OpinionWell
Rank

22nd

Out of 165

Wyland Waikiki	Average Price: $169 Check Rates

Hotel Class:

400 ROYAL HAWAIIAN Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 10 of 17
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (7) , Travelocity (8) , TripAdvisor (464) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) balcony (77) bar (115) bathroom (131) beach (386) bed (183) breakfast (149) charge (24) check in (59) check out (19) closet (21) complimentary (15) concierge (36) cost (35) deal (48) decor (30) dinner (17) food (42) front desk (104) hot tub (26) hotel (1129) housekeeping (27) lobby (211) location (303) manager (22) massage (75) money (47) ocean (51) parking (103) pool (328) price (107) rate (71) recommend (97) restaurant (172) room (1317) room service (20) service (141) shower (109) shuttle (24) spa (45) staff (379) street (245) suite (117) towel (47) valet (99) valet parking (35) value (63) view (111) walk (215) wireless (34)

Concierge

Appears in 36 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (5) helpful (14) hotel (7) lobby (4) location (3) most (2) need (2) night (2) pool (3) rental (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge were very helpful with booking tours, needed to cancel one at the lastminute and the money was transferred to another tour for us.

"Great Service " Read full review on TripAdvisor 2/13/2012 Vote

2. Concierge was excellent - very helpful and knowledgeable.

"Basic and functional " Read full review on TripAdvisor 12/23/2011 Vote

3. Terrence the Concierge was a great help and made you feel like you were really on vacation.

"First Trip Overseas " Read full review on TripAdvisor 10/6/2011 Vote

4. I was traveling with my Mom and we really enjoyed our Luau at Paradise Cove recommended by the concierge.

"We loved it in April 2011 going back in July! " Read full review on TripAdvisor 6/28/2011 Vote

5. Staff was fine (except for one overbearing concierge - the others were fine).

"Perfectly adequate and good value for money " Read full review on TripAdvisor 4/9/2011 Vote

6. the front desk staff were very helpful and friendly, and the concierge went out of their way to help us book tours and show us exactly where the tour buses would pick us up.

"Awesome Staff, Awesome hotel " Read full review on TripAdvisor 4/24/2010 Vote

7. The concierge was amazing too, such a lovely guy.

"Wonderful Waikiki " Read full review on TripAdvisor 1/18/2010 Vote

8. We used the concierge to find us a rental car and some locations of resturants and which bus to catch, He was very helpfull and friendly.

"We Enjoyed our stay. " Read full review on TripAdvisor 11/2/2009 Vote

9. The front desk and concierge were very helpful.

"Great Hotel " Read full review on Expedia 4/22/2009 Vote

10. We rented a car for a day to drive up to the North Shore, Dole Plantation and Polenesian Cultural Centre - the concierge helped us book this for the same day we requested it.

"Wonderful stay at wyland wikiki - great value! " Read full review on TripAdvisor 3/7/2009 Vote