Wyland Waikiki, Honolulu, Front Desk

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Rank

22nd

Out of 165

Wyland Waikiki	Average Price: $169 Check Rates

Hotel Class:

400 ROYAL HAWAIIAN Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 10 of 17
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (7) , Travelocity (8) , TripAdvisor (464) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (27) balcony (77) bar (115) bathroom (131) beach (386) bed (183) breakfast (149) charge (24) check in (59) check out (19) closet (21) complimentary (15) concierge (36) cost (35) deal (48) decor (30) dinner (17) food (42) front desk (104) hot tub (26) hotel (1129) housekeeping (27) lobby (211) location (303) manager (22) massage (75) money (47) ocean (51) parking (103) pool (328) price (107) rate (71) recommend (97) restaurant (172) room (1317) room service (20) service (141) shower (109) shuttle (24) spa (45) staff (379) street (245) suite (117) towel (47) valet (99) valet parking (35) value (63) view (111) walk (215) wireless (34)

Front desk

Appears in 104 comments.

71% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (12) great (10) helpful (16) hotel (13) ice (5) location (6) night (7) pleasant (5) pool (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were efficient and friendly.

"Comfy bed, great restaurant " Read full review on TripAdvisor 5/22/2012 Vote

2. The front desk staff were generally indifferent and seemed trained to deny any and all requests.

"Not up to Marriott standards " Read full review on TripAdvisor 3/18/2012 Vote

3. The front desk staff were all very friendly and helpful.

"Loved it!!! " Read full review on TripAdvisor 2/26/2012 Vote

4. Front desk staff though is great.

"Hotel is way overpriced " Read full review on TripAdvisor 1/31/2012 Vote

5. The front desk clerks were also very friendly.

"LOVED the Courtyard! Great Location! Friendly Service! Excellent! " Read full review on TripAdvisor 11/27/2011 Vote

6. The front desk was helpful, but do not expect any help with your luggage or other services.

"NOT GOOD " Read full review on TripAdvisor 10/26/2011 Vote

7. :) The front desk staff was very helpful, attentive and cheerful as well.

"Loved this hotel! Would love to return! " Read full review on TripAdvisor 8/24/2011 Vote

8. The Front Desk staff were very polite and welcoming.

"We enjoyed our stay. " Read full review on TripAdvisor 7/15/2011 Vote

9. Front desk staff are great, very happy and obliging.

"Stayed April and again in May 2011, nice hotel but upgrade!! " Read full review on TripAdvisor 6/16/2011 Vote

10. Front desk was helpful and pleasant.

"3 nights in Waikiki " Read full review on TripAdvisor 4/10/2011 Vote