Hawaii Prince Hotel Waikiki, Honolulu, Front Desk

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Rank

12th

Out of 165

Hawaii Prince Hotel Waikiki	Average Price: $283 Check Rates

Hotel Class:

100 HOLOMOANA Street

Honolulu, 96815 View map

4-Star Hotel Rank: 4 of 17
Average review rating: 4.3

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (113) , MyTravelGuide (888) , Travelocity (28) , TripAdvisor (417) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) balcony (22) bar (38) bath (12) bathroom (130) beach (314) bed (65) breakfast (56) charge (23) check in (45) check out (20) concierge (21) cost (24) deal (41) dinner (18) discount (13) downtown (18) fee (18) food (86) front desk (61) hotel (908) housekeeping (15) lobby (58) location (214) manager (12) money (21) ocean (135) parking (80) pillow (15) pool (130) price (89) rate (39) recommend (67) restaurant (132) room (645) service (133) shower (63) shuttle (129) spa (16) staff (225) street (36) suite (28) towel (36) tub (29) valet (28) valet parking (14) value (20) view (284) walk (215) wireless (13)

Front desk

Appears in 61 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (5) arrival (6) beach (4) desk (63) floor (4) friendly (16) helpful (8) hotel (15) location (4) management (5) nice (7) slow (4) staff (25) towel (4) valet (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk night manager was very helpful when we asked about transportation back to the airport.

"Fine for a One Night Stay " Read full review on TripAdvisor 8/2/2010 Vote

2. Smiling and warm, the front desk staff ensured that my friend and I had an easy check-in process, and we were given a room with two double beds on one of the upper floors with a beautiful view.

"Quiet location, great service, hard beds " Read full review on TripAdvisor 4/7/2010 Vote

3. The front desk staff were cool, yet professional.

"Lovely hotel that was an excellent value " Read full review on TripAdvisor 2/21/2010 Vote

4. The front desk staff was friendly and accommodating to my request for a late check-out, and the bell desk was the most efficient I've ever seen.

"Very comfortable and nice amenities " Read full review on TripAdvisor 2/3/2010 Vote

5. So we mentioned that to front desk, and next day the nice lady upgraded it to one on the 30th floor, which has the full ocean view.

"Great Location and Service " Read full review on Expedia 1/22/2010 Vote

6. For an island that solely depends on tourism, the front desk staff at this hotel could care less.

"Rude Front Desk Staff, Unfriendly " Read full review on Expedia 1/20/2010 Vote

7. The front desk employees were friendly and helpful.

"A wonderful place to stay. " Read full review on Expedia 1/8/2010 Vote

8. Once we made it inside, we were greeted by very friendly front desk staff.

"Great priceline hotel, and excellent staff, but definitely not a 4-star. " Read full review on TripAdvisor 9/10/2009 Vote

9. We were first greeted and given a hot towel by friendly front desk attendants, and had everything taken care of nicely.

"Great hotel, great people, less convenient location " Read full review on TripAdvisor 11/4/2008 Vote

10. Every one was incredibly friendly; the front desk, activities coordinator was very helpful, and even the gift shop attendants were smiling ear to ear.

"Great Honeymoon! " Read full review on YahooTravel 9/19/2008 Vote