Outrigger Reef on the Beach, Honolulu, Concierge

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1st

Out of 165

Outrigger Reef on the Beach	Average Price: $250 Check Rates

Hotel Class:

2169 KALIA ROAD Honolulu

Honolulu, View map

4-Star Hotel Rank: 1 of 17
Average review rating: 4.17

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (104) , MyTravelGuide (44) , Travelocity (74) , TripAdvisor (1517) , YahooTravel (95)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (83) balcony (272) bar (335) bath (36) bathroom (146) beach (1841) beachfront (52) bed (220) breakfast (524) charge (72) check in (201) check out (56) concierge (74) cost (62) deal (70) decor (37) dinner (181) food (476) front desk (171) hotel (2940) housekeeping (102) lobby (216) location (832) lunch (72) manager (45) money (107) ocean (1019) parking (111) pillow (42) pool (952) price (231) rate (112) recommend (311) restaurant (1026) room (2595) room service (41) service (594) shower (109) shuttle (51) spa (77) staff (880) street (188) suite (155) towel (111) valet (125) valet parking (44) value (114) view (1049) walk (449) wireless (63)

Concierge

Appears in 74 comments.

75% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (4) helpful (24) hotel (19) informative (4) liked (3) most (4) recommend (4) rental (4) service (5) staff (16) useful (5) walking (3) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge was extremely helpful and was able to help us book excursions after we arrived.

"Great location! " Read full review on TripAdvisor 4/23/2012 Vote

2. Perfect walking distance to just about anything you'd want to do, concierge actually listens to what your tastes are.

"Gorgeous hotel, great restaurant, very accommodating " Read full review on TripAdvisor 3/19/2012 Vote

3. The concierge desk was outstanding.

"Right on the Beach " Read full review on TripAdvisor 3/10/2012 Vote

4. The concierge desk was awesomely staffed.

"On the water, On the money!!! " Read full review on TripAdvisor 3/9/2012 Vote

5. My tip #1: Ask the concierge for activities she recommends and THEN go to your room, make good use of the free wifi and book activities yourself (at a much lower price), or better yet, do your research in advance and book your activities yourself (before even getting here).

"Solid 4 1/2 Stars Hotel, But 1star for the Concierge, That Left Me With 3 Stars " Read full review on TripAdvisor 12/21/2011 Vote

6. Th concierge is very helpful with knoweledgaeable people.

"Sandwiched between the blue in a great hotel " Read full review on TripAdvisor 12/7/2011 Vote

7. The concierge were excellent, and helped us with all of our questions, as well as set up the car rental for us.

"Lovely " Read full review on TripAdvisor 12/2/2011 Vote

8. Was greeted nicely by concierge after a long flight Front of house staff member needs some manners though as the first words out of his mouth was.

"Great location and value for money " Read full review on TripAdvisor 11/8/2011 Vote

9. Concierge staff very friendly and helpful.

"Can't find fault " Read full review on TripAdvisor 10/2/2011 Vote

10. Helpful and reasonable concierge desk for adventures, like swim with dolphins and shark adventure.

"AWESOME " Read full review on TripAdvisor 9/18/2011 Vote