Atlanta Marriott Downtown, Atlanta, Service

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Rank

36th

Out of 426

Atlanta Marriott Downtown	Average Price: $201 Check Rates

Hotel Class:

160 SPRING STREET NorthWest

Atlanta, 30303 View map

3-Star Hotel Rank: 15 of 93
Average review rating: 4.07

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (24) , MyTravelGuide (43) , Travelocity (22) , TripAdvisor (133) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) balcony (7) bar (20) bath (6) bathroom (34) bed (45) bill (6) breakfast (40) charge (8) check in (16) check out (10) concierge (25) cost (6) deal (10) decor (7) dinner (10) downtown (90) fee (6) food (24) front desk (41) hotel (281) housekeeping (6) lobby (25) location (81) manager (14) money (7) parking (64) pillow (13) pool (19) price (26) rate (27) recommend (19) restaurant (48) room (244) room service (6) service (51) sheets (7) shower (16) shuttle (8) staff (130) street (29) suite (20) to park (14) towel (8) valet (40) valet parking (22) value (9) view (10) walk (41) wireless (9)

Service

Appears in 51 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
excellent (5) food (4) friendly (4) good (9) great (7) hotel (12) internet (3) location (3) lounge (4) nice (3) park (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not Marriott clean, but service very good and attentive.

"business trip, convienent " Read full review on TripAdvisor 5/11/2012 Vote

2. Customer service was excellent.

"Nice Hotel...Great Weekend " Read full review on TripAdvisor 4/30/2012 Vote

3. By the end of the week, all of us had commented to each other about the wonderful service.

"Great service! " Read full review on TripAdvisor 2/23/2012 Vote

4. Although we were basically housed at one end of the bar area closest to the TV, the party turned out great with wonderful food and service provided by the hotel.

"Great service! " Read full review on TripAdvisor 2/23/2012 Vote

5. Although we were immediately impressed with the friendly service at the curb by the doormen, we were disappointed by the small lobby and, more importantly, the tiny bar area.

"Great service! " Read full review on TripAdvisor 2/23/2012 Vote

6. As a rewards member this place gets an F for service and cleanliness.

"Not Sure How This Stays a Category 5 Marriott " Read full review on TripAdvisor 2/17/2012 Vote

7. The service was excellent & all of the staff were very friendly.

"Not a category 5 Marriott " Read full review on TripAdvisor 1/6/2012 Vote

8. The service was great as well.

"Good hotel! " Read full review on TripAdvisor 12/6/2011 Vote

9. In my experience, the service here is just excellent -- including front desk, bellman, valet parking crew, housekeeping, and bar/restaurant staff.

"I always look forward to returning to the Atlanta Marriott Downtown hotel. " Read full review on TripAdvisor 11/24/2011 Vote

10. Service great.

"Good location, duct tape on stairs has to go! " Read full review on TripAdvisor 11/17/2011 Vote