The Westin Peachtree Plaza Atlanta, Atlanta, Service

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OpinionWell
Rank

83rd

Out of 426

The Westin Peachtree Plaza Atlanta	Average Price: $220 Check Rates

Hotel Class:

210 PEACHTREE Street

Atlanta, 30303 View map

4-Star Hotel Rank: 23 of 28
Average review rating: 4.15

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (845) , Travelocity (28) , TripAdvisor (295) , YahooTravel (213)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (21) bar (60) bathroom (100) bed (101) bill (27) breakfast (49) charge (26) check in (66) check out (17) checkout (11) check-out (10) concierge (10) cost (35) deal (8) decor (14) dinner (14) downtown (69) fee (12) food (70) front desk (75) gym (25) hotel (628) housekeeping (24) lobby (74) location (123) manager (27) money (26) parking (88) pillow (17) pool (48) price (42) rate (38) recommend (28) restaurant (114) room (736) room service (44) service (117) sheets (17) shower (40) staff (165) street (36) suite (23) to park (19) towel (30) valet (56) valet parking (25) view (258) walk (34) water pressure (10) wireless (26)

Service

Appears in 117 comments.

61% wrote positive comments about service

The following words were used in comments with Service:
better (7) breakfast (6) customer (10) desk (8) elevator (11) excellent (5) floor (6) food (14) friendly (6) good (7) great (21) helpful (5) hotel (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I found the service to be very friendly.

"Good, but not on par with the Westin Brand " Read full review on TripAdvisor 3/18/2012 Vote

2. The service was okay and friendly enough.

"Issue after issue " Read full review on TripAdvisor 3/15/2012 Vote

3. Have stayed her a couple of times each for 5 days at a time and both times felt we made a big mistake, the other major hotels nearby are less $, better service and much better food options.

"Convenient but food and service poor or lacking " Read full review on TripAdvisor 1/19/2012 Vote

4. service was great, staff friendly.

"Chick-fi-la Bowl Great Weekend " Read full review on TripAdvisor 1/12/2012 Vote

5. The food is delicious and the service was excellent.

"Nice Hotel in The City! " Read full review on TripAdvisor 10/26/2011 Vote

6. Staff was friendly and courteous, and I had no issues with service on the days I didn't just hang the Do Not Disturb or the Starwoods Points card on my doorknob.

"Very good stay for the business traveller " Read full review on TripAdvisor 10/1/2011 Vote

7. Service was good.

"Oldie but goodie " Read full review on TripAdvisor 9/26/2011 Vote

8. The view from the 57th floor was absolutely breathtaking and the service was outstanding.

"Best Hotel in Atlanta " Read full review on TripAdvisor 9/25/2011 Vote

9. Their rooms are very nice and customer service is EXCELLENT.

"Loved and will be back! " Read full review on TripAdvisor 8/8/2011 Vote

10. It could be so much better with a little more pride in service and upkeep.

"This place is slipping " Read full review on TripAdvisor 8/7/2011 Vote