The Westin Peachtree Plaza Atlanta, Atlanta, Concierge

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OpinionWell
Rank

83rd

Out of 426

The Westin Peachtree Plaza Atlanta	Average Price: $220 Check Rates

Hotel Class:

210 PEACHTREE Street

Atlanta, 30303 View map

4-Star Hotel Rank: 23 of 28
Average review rating: 4.15

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (845) , Travelocity (28) , TripAdvisor (295) , YahooTravel (213)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) bar (60) bathroom (100) bed (101) bill (27) breakfast (49) charge (26) check in (66) check out (17) checkout (11) check-out (10) concierge (10) cost (35) deal (8) decor (14) dinner (14) downtown (69) fee (12) food (70) front desk (75) gym (25) hotel (628) housekeeping (24) lobby (74) location (123) manager (27) money (26) parking (88) pillow (17) pool (48) price (42) rate (38) recommend (28) restaurant (114) room (736) room service (44) service (117) sheets (17) shower (40) staff (165) street (36) suite (23) to park (19) towel (30) valet (56) valet parking (25) view (258) walk (34) water pressure (10) wireless (26)

Concierge

Appears in 10 comments.

50% wrote positive comments about concierge

The following words were used in comments with Concierge:
helpful (4) hotel (2) mall (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff/Concierge were courteous and very helpful, hotel has one of the better exercise facilities, just a short walk (5 minutes) from CNN, Olympic Park, Aquarium and Coke Cola and a short taxi ride to Turner field.

"a great stay... " Read full review on TripAdvisor 6/9/2011 Vote

2. Oh yeah, and good luck either finding a concierge or someone at the front desk to help with local information.

"The hotel may be tall, but service and quality come up short! " Read full review on TripAdvisor 12/10/2009 Vote

3. The concierge was very helpful recommending places to dine.

"Terrific view, location and service; below average room " Read full review on TripAdvisor 3/12/2009 Vote

4. The hotel itself was nice, the concierge was polite.

"Convenient Location, Disappointing service " Read full review on TripAdvisor 1/19/2012 Vote

5. When I asked the concierge about a mall to go to, he shared that there was no easy way to get to a mall unless we took a cab for about $60.00.

"Very Surprised that the room was so dirty and worn - won't come back. " Read full review on TripAdvisor 3/23/2011 Vote

6. The common areas, lounge, bar, concierge, business center were very inviting to corporate and leisure travelers.

"Awesome Sweetheart Weekend " Read full review on TripAdvisor 2/13/2011 Vote

7. She was our personal concierge, despite that not being her job she didn't mind.

"Awesome Sweetheart Weekend " Read full review on TripAdvisor 2/13/2011 Vote

8. The concierge was top notch.

"Needs major overhaul! " Read full review on TripAdvisor 9/28/2009 Vote

9. Concierge seemed just uninterested and not helpful.

"Just look at the nice view " Read full review on TripAdvisor 2/14/2011 Vote

10. The front desk and concierge were slow and not very friendly.

"Not sure I’d go back " Read full review on Expedia 8/18/2009 Vote