The Westin Peachtree Plaza Atlanta, Atlanta, Manager

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Rank

83rd

Out of 426

The Westin Peachtree Plaza Atlanta	Average Price: $220 Check Rates

Hotel Class:

210 PEACHTREE Street

Atlanta, 30303 View map

4-Star Hotel Rank: 23 of 28
Average review rating: 4.15

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (845) , Travelocity (28) , TripAdvisor (295) , YahooTravel (213)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (21) bar (60) bathroom (100) bed (101) bill (27) breakfast (49) charge (26) check in (66) check out (17) checkout (11) check-out (10) concierge (10) cost (35) deal (8) decor (14) dinner (14) downtown (69) fee (12) food (70) front desk (75) gym (25) hotel (628) housekeeping (24) lobby (74) location (123) manager (27) money (26) parking (88) pillow (17) pool (48) price (42) rate (38) recommend (28) restaurant (114) room (736) room service (44) service (117) sheets (17) shower (40) staff (165) street (36) suite (23) to park (19) towel (30) valet (56) valet parking (25) view (258) walk (34) water pressure (10) wireless (26)

Manager

Appears in 27 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
generous (3) hotel (4) management (27) night (2) responsive (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I've emailed the hotel, asked to talk to a manager without every being transferred and I'm still waiting for a response.

"Issue after issue " Read full review on TripAdvisor 3/15/2012 Vote

2. As the manager has posted in many responses, they're planning an update soon, so hopefully these items will be taken care of.

"Decent stay, not as bad as I was afraid of " Read full review on TripAdvisor 10/2/2011 Vote

3. The restaurant manager was willing to compensate us (that was reasonable), but we did not like the delay in the food delivery.

"Quiet and clean, but disappointed " Read full review on TripAdvisor 8/14/2011 Vote

4. Manager went out of his way to help after wallet stolen.

"wallet stolen " Read full review on TripAdvisor 3/16/2009 Vote

5. Although the General Manager worked to make things better and right.

"Very Disappointed " Read full review on Travelocity 6/1/2008 Vote

6. I asked to speak with the manager and was given an additional $40 credit.

"Horrible experince " Read full review on TripAdvisor 3/9/2012 Vote

7. After speaking AGAIN with the manager and demanding a resolution, we were told they were bringing sheets to our room.

"Horrible experince " Read full review on TripAdvisor 3/9/2012 Vote

8. Again, a conversation with the manager took place and finally at 11 p.m. my children were able to sleep in the bed I had to make myself.

"Horrible experince " Read full review on TripAdvisor 3/9/2012 Vote

9. after speaking with the manager for the 5TH TIME we were told they were bringing sheets to our room.

"Terrible Stay. " Read full review on TripAdvisor 2/20/2012 Vote

10. My husband an I have had 2 previous bad experiences with this hotel but because of location and contact (and reduced rate) from a manager, we decided to try again.

"Service - what service?? " Read full review on TripAdvisor 12/11/2011 Vote