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OpinionWell
Rank
14th
Out of 366

Hyatt Phoenix

Average Price: $244  
 
Hotel Class:
122 North 2nd Street
Phoenix, 85004 View map  
4-Star Hotel Rank: 6 of 11
Average review rating: 3.56
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (46) , TripAdvisor (224)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 14 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
great (2)   helpful (6)   hotel (3)   lobby (2)   recommend (5)   rental (3)   staff (3)    
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1. The concierge was very helpful but we experiences that special instructions did not always seem to get to the tour guides, prices were not always accurate, and one of the restaurants recommended was closed for repairs.
"It was nice but " Read full review on TripAdvisor   3/16/2012 Vote      
2. Of course there are no trails in close proximity to the hotel, but the concierge recommended a 6 mile route in the city that extended into some historic residential areas and through a couple of urban parks.
"If you must stay downtown, this is a comfortable choice " Read full review on TripAdvisor   1/21/2012 Vote      
3. The concierge staff were very helpful as I regularly had questions about sights and recommendations.
"Comfortable stay " Read full review on TripAdvisor   1/17/2012 Vote      
4. The concierge lined us up with a great golf outing, and the price was very reasonable.
"Great facility close to convention center " Read full review on TripAdvisor   11/10/2011 Vote      
5. Pros:- Very nice check in and concierge and operator.
"Stay at the new Phoenix Westin " Read full review on TripAdvisor   9/26/2011 Vote      
6. There were two concierges that worked during our stay, and one (an older man) was very helpful and gave us some great advice.
"Great hotel, but concierge ripped us off. " Read full review on TripAdvisor   6/2/2010 Vote      
7. The young female concierge recommended we rent a car for a short trip then, rather than use the car rental place in the hotel lobby, sent us to a sketchy, run-down rental place out near the airport.
"Great hotel, but concierge ripped us off. " Read full review on TripAdvisor   6/2/2010 Vote      
8. The concierge employees were most helpful and friendly.
"No Frills, Overpriced " Read full review on TripAdvisor   3/13/2010 Vote      
9. The concierge was amazing, helping us with everything from getting a rental car to giving us excellent entertainment recommendations.
"Very Nice Hotel " Read full review on TripAdvisor   1/4/2008 Vote      
10. The front desk personnel and concierge were first-class.
"Lobby is Nice... Room is a different story " Read full review on TripAdvisor   4/9/2012 Vote      
   
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