Royal Palms Resort and Spa, Phoenix, Staff

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Rank

7th

Out of 366

Royal Palms Resort and Spa	Average Price: $344 Check Rates

Hotel Class:

5200 East Camelback Road

Phoenix, 85018 View map

4-Star Hotel Rank: 5 of 11
Average review rating: 4.63

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (1) , Travelocity (3) , TripAdvisor (392) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) balcony (18) bar (49) bath (22) bathroom (49) bed (52) bill (14) breakfast (56) cabana (14) charge (13) check in (38) check out (14) complimentary (10) concierge (22) cost (10) deal (21) decor (19) dinner (63) fee (55) food (123) front desk (40) hot tub (10) hotel (340) housekeeping (15) landscape (21) location (57) lunch (20) massage (34) money (10) patio (56) pool (278) price (28) rate (31) recommend (71) restaurant (149) room (486) room service (26) service (298) shower (29) spa (184) staff (262) steam (18) suite (57) towel (13) tub (32) valet (75) valet parking (10) value (18) view (50) walk (17)

Staff

Appears in 262 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (28) desk (14) excellent (16) exceptional (11) food (12) friendly (41) good (14) great (22) helpful (31) hotel (26) nice (14) welcoming (13) wondering (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Again, the staff was incredible and caring and I love them.

"Perfect! " Read full review on TripAdvisor 5/19/2012 Vote

2. The pool is lovely, and again, the staff is welcoming and remember who you are after meeting you only once.

"Perfect! " Read full review on TripAdvisor 5/19/2012 Vote

3. Dinner was good, but we were having a romantic evening next to the window overlooking the grounds while the staff decided to pressure washer the brick pavers - not only noisy but not too romantic.

"Beautiful Property " Read full review on TripAdvisor 5/14/2012 Vote

4. The staff is great.

"Heaven on Earth " Read full review on TripAdvisor 5/7/2012 Vote

5. Every single member of the staff was so friendly and helpful and they really made our stay extra special.

"Fantastic charming hotel " Read full review on TripAdvisor 4/28/2012 Vote

6. The staff was friendly and accomodating.

"Beautiful property in every way...staff, rooms, restaurants, spa, pool, and common areas!! " Read full review on TripAdvisor 4/27/2012 Vote

7. (A larger TV and HD services would have been nice!) The bell staff gave us great recommendations for where to take a morning walk, too.

"Beautiful property in every way...staff, rooms, restaurants, spa, pool, and common areas!! " Read full review on TripAdvisor 4/27/2012 Vote

8. Royal Palms staff knows how to make everyone welcome.

"No hidden surprises; just the best site, staff and surroundings. " Read full review on TripAdvisor 4/23/2012 Vote

9. The service staff from the time you arrive until the time you leave is excellent .

"Definitely A Five Star Hotel " Read full review on TripAdvisor 4/17/2012 Vote

10. Every staff person went out of their way to be personally engaging and make us feel welcome and cared for.

"We were treated like royalty! " Read full review on TripAdvisor 4/11/2012 Vote