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Rank
7th
Out of 366

Royal Palms Resort and Spa

Average Price: $344  
 
Hotel Class:
5200 East Camelback Road
Phoenix, 85018 View map  
4-Star Hotel Rank: 5 of 11
Average review rating: 4.63
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (67) , MyTravelGuide (1) , Travelocity (3) , TripAdvisor (392) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 15 comments. 
50% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
cares (2)   dining (2)   food (3)   generous (2)   management (2)   nice (2)   night (2)   problem (3)   secure (2)   service (9)   staff (6)   valet (2)    
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1. Housekeeping is exceptional as well.
"A must-stay! " Read full review on TripAdvisor   3/27/2012 Vote      
2. From the General Manager to the housekeeping staff, they reflect care and consistently superb competence unparalleled at any other resort property.
"Poolside Service Transforms Your Stay-Rick & Jose " Read full review on TripAdvisor   10/8/2009 Vote      
3. As I understand it takes care of housekeeping and valet but not any food and beverage service or pool attendants.
"Great Small Resort for a Romantic Weekend Get Away " Read full review on TripAdvisor   4/8/2009 Vote      
4. Housekeeping kept the rooms spotless.
"Wonderful! " Read full review on TripAdvisor   8/3/2008 Vote      
5. The problems were, as follows: room temperature - half of the AC vents had been closed in our unit and it was 78 degrees upon arrival in the room, it took over 6 hours for us to get it 74 and that was once we figured out some of the vents were closed; the toilet did not flush properly in our room; in-room dining pages were missing so I called housekeeping to ask them to send up replacements as we would be ordering breakfast in the morning before our flight, after one housekeeping visit and two phone calls with an offer of 'reading us the entire in-room dining menu' because there were apparently no pages to be found for the information booklet, we politely declined; the patio door was broken and there was no way to secure it - as the locks to the french doors on the back of the unit were not very secure, we were concerned about our belongings when we went out for dinner; T.
"Would Not Go Back Again or Recommend " Read full review on TripAdvisor   4/25/2012 Vote      
6. All the staff members were so nice and professional from the bell staff,reception,pool side to housekeeping,bar staff and restaurant staff.
"Excellent service,location and facilities. " Read full review on TripAdvisor   10/31/2011 Vote      
7. Food was great, housekeeping was uneven.
"Fabulous hotel, sub par mattresses " Read full review on TripAdvisor   2/20/2010 Vote      
8. I left a twenty for housekeeping as a tip when we left.
"Great Service - Great Location - Tight on space " Read full review on TripAdvisor   11/16/2009 Vote      
9. This applies not only to the food service, but to housekeeping and spa.
"A tasteful hotel where they know you by name " Read full review on Expedia   6/9/2009 Vote      
10. Everyone I encountered did an excellent job - valet parkers, desk clerks, TCooks servers/bartenders, housekeeping, etc. The service was on par, maybe surpassing, service I've had at Ritz's and Four Seasons.
"Top notch " Read full review on TripAdvisor   1/13/2009 Vote      
   
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