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OpinionWell
Rank
4th
Out of 274

Sheraton Indianapolis

Average Price: $166  
 
Hotel Class:
8787 Keystone Crossing
Indianapolis, 46240 View map  
3-Star Hotel Rank: 1 of 71
Average review rating: 2.64
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (9) , MyTravelGuide (164) , Travelocity (3) , TripAdvisor (182) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 25 comments. 
100% wrote positive comments about check in
The following words were used in comments with Check in:
friendly (2)   garage (2)   hotel (2)   lobby (2)    
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1. Plus the front desk staff was fast at check-in and got us right to our room which was much needed because we were all very tired.
"Wonderful Stay " Read full review on TripAdvisor   2/13/2012 Vote      
2. Upon check in at 5pm or so local time, we were helped by a tall blonde man.
"Very nice hotel, but could use a better cleaning " Read full review on TripAdvisor   12/21/2011 Vote      
3. Check in was a breeze.
"I am not sure why this hotel has unfavorable reviews! " Read full review on TripAdvisor   6/8/2010 Vote      
4. Check-in was a breeze and the staff was friendly.
"Needs some updating " Read full review on TripAdvisor   2/22/2008 Vote      
5. This just unnecessarily prolonged the whole check in process.
"I Won't Stay Here Again " Read full review on TripAdvisor   5/13/2012 Vote      
6. Her outstanding customer service provided us a smooth check in.
"Thank you for a super fantastic stay from CALI " Read full review on TripAdvisor   5/9/2012 Vote      
7. Then I went to the desk to check-in and the hostess was on her cell phone, talking with her boyfriend and they appeared to be fighting.
"Nice, but some of the staff were not helpful. " Read full review on TripAdvisor   2/9/2012 Vote      
8. We arrived around 11pm and the security guard (not a Sheraton employee) standing right next to the check in made me wonder if the neighborhood was not as safe as I thought.
"Pet Peeve - paying for internet " Read full review on TripAdvisor   1/19/2012 Vote      
9. I recommend you ask for any of these two when you check in at this property.
"AWESOME EXPERIENCE " Read full review on TripAdvisor   1/14/2012 Vote      
10. The hotel has been newly remodeled and I received excellent service at check-in.
"Excellent service " Read full review on TripAdvisor   9/26/2011 Vote      
   
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