Canterbury Hotel, Indianapolis, Service

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OpinionWell
Rank

32nd

Out of 274

Canterbury Hotel	Average Price: $217 Check Rates

Hotel Class:

123 South Illinois Street

Indianapolis, 46225 View map

4-Star Hotel Rank: 7 of 14
Average review rating: 3.63

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (57) , MyTravelGuide (174) , Travelocity (4) , TripAdvisor (98) , YahooTravel (17)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (17) bath (11) bathroom (24) bed (35) breakfast (43) check in (8) checkout (5) closet (4) complimentary (4) concierge (4) cost (4) deal (8) decor (7) dinner (21) discount (5) downtown (51) fitness center (3) food (18) front desk (25) gym (2) hotel (244) housekeeping (2) lobby (24) location (51) manager (3) mini bar (3) money (7) parking (15) pillow (8) price (16) rate (19) recommend (15) restaurant (41) room (250) room service (15) service (53) sheets (7) shower (14) staff (83) street (7) suite (17) towel (7) tub (8) valet (9) valet parking (8) value (4) view (5) walk (17) wireless (6)

Service

Appears in 53 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
excellent (5) extremely (3) friendly (4) good (4) great (8) hotel (15) lacking (3) lobby (3) nice (5) outdated (4) park (3) poor (5) price (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Rooms are a bit small but the whole place has heavy wood accents and great service.

"European elagance in Indy " Read full review on TripAdvisor 3/29/2012 Vote

2. The food was very good and the service was excellent.

"Dinner at the Canterbury " Read full review on TripAdvisor 3/13/2012 Vote

3. overall, very attentive service and we were extremely satisfied.

"Great Weekend Getaway " Read full review on TripAdvisor 2/12/2012 Vote

4. We ate dinner there on Saturday and the service was excellent and our waiter couldn't have been nicer.

"Beautiful but has issues " Read full review on TripAdvisor 12/15/2011 Vote

5. The staff and service was excellent.

"Excellent Service, excellent location " Read full review on TripAdvisor 12/12/2011 Vote

6. Great service and location.

"Great hotel " Read full review on TripAdvisor 9/17/2011 Vote

7. I'm honestly not picky when it comes to staying at hotels, except when I'm spending a good amount of money for a hotel that prides itself on impeccable customer service, as the Canterbury does.

"Did NOT meet expectations " Read full review on TripAdvisor 9/15/2011 Vote

8. Service was fantastic and friendly, although it's odd they have no ice machines so I had to ask for ice to be brought up.

"Very Close to Everything, Great Service " Read full review on TripAdvisor 9/12/2011 Vote

9. I arrived at the Canterbury Hotel on Tuesday, June 21, 2011 and was surprised about the great customer service from the front door and desk service.

"Great Hotel for the value " Read full review on TripAdvisor 6/24/2011 Vote

10. The service was excellent and amenties and staff were helpful in creating efficiencies of time.

"Group Meetings of 20 are well suited to this supremly accomodating, and elegant hotel. " Read full review on TripAdvisor 5/25/2011 Vote