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OpinionWell
Rank
110th
Out of 279

Westin Washington Dc

Average Daily Rate: NA  
 
Hotel Class:
2100 Massachusetts Avenue NorthWest
Washington DC, 20008 View map  
5-Star Hotel Rank: 12 of 12
Average review rating: 3.67
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (35) , TripAdvisor (117)
SAFE TO BOOK ? (0/5 issues found)
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Concierge
Appears in 12 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
 
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1. The hotel started off on a good foot with welcoming valet and concierge service, however it went downhill once I got to the room.
"Definately not impressed... " Read full review on Expedia   9/29/2009 Vote      
2. Parking is a bit expensive($30.00/day) and your car is taken care of by hotel concierge people so every time you want to use your car you have to wait for a while.
"Good Hotel " Read full review on Expedia   9/2/2009 Vote      
3. The concierge service was wonderful.
"Best service anywhere! " Read full review on Expedia   8/26/2009 Vote      
4. the concierge couldnt make us a reservation and gave us the wtong directions for the place we chose for dinner- nothing like walking 15 min in the wrong direction (as per the concierges directions) to hail a cab and find the place 3 blocks from the hotelwe took dessert back to the room- called room service for a fork- after 2 hours and 7 calls (at 9pm at night) i was told to go to the front desk- where the employee at the desk told me he couldn`t get me a fork and to go into the lobby bar and ask-just what i want to do in my pajamas- after standing next to an gentleman in a tux and his escort date for 15 min in the bar i finalyl got my fork.
"terrbile stay-avoid " Read full review on TripAdvisor   8/29/2008 Vote      
5. The concierge was very helpful, however, as were the doormen.
"Mediocre at best. " Read full review on TripAdvisor   4/7/2008 Vote      
6. The service at the hotel from the doorman, to the front desk, to the concierge was also amazing.
"Hotwire Deal -- Wonderful Hotel! " Read full review on TripAdvisor   10/16/2007 Vote      
7. The concierge was very attentive each time I spoke with her.
"This place has gone downhill " Read full review on TripAdvisor   6/13/2007 Vote      
8. The concierge was very knowledgeable and recommended a great local restaurant.
"Stay at your own risk " Read full review on TripAdvisor   6/12/2007 Vote      
9. Checking into the hotel, the front desk agent was MIA and the concierge was handling check-in duties.
"Historic Hotel on the mend " Read full review on TripAdvisor   1/24/2008 Vote      
10. Though the concierge could only do so much, I requested a room with a view, and received a view of a brick wall from the neighboring building.
"Historic Hotel on the mend " Read full review on TripAdvisor   1/24/2008 Vote      
   
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