Westin Washington Dc, Washington DC, Service

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Rank

16th

Out of 279

Westin Washington Dc	Average Price: $378 Check Rates

Hotel Class:

2350 M Street NorthWest

Washington DC, 20037 View map

4-Star Hotel Rank: 4 of 30
Average review rating: 3.66

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (456) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (26) bar (42) bath (22) bathroom (138) bathtub (12) bed (101) bill (13) breakfast (57) charge (16) check in (48) checkout (11) closet (14) concierge (44) cost (13) deal (26) decor (11) dinner (21) food (58) front desk (96) gym (22) hotel (673) housekeeping (13) laundry (9) lobby (55) location (205) lunch (11) manager (17) money (8) neighborhood (28) parking (40) pillow (10) pool (56) price (35) rate (37) recommend (52) restaurant (121) room (574) room service (33) service (155) shower (85) staff (278) street (75) suite (30) towel (18) tub (55) valet (33) valet parking (13) view (22) walk (133) wireless (12)

Service

Appears in 155 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
attentive (6) clean (8) comfortable (8) customer (15) excellent (19) exceptional (6) expectation (6) food (7) friendly (15) good (23) great (27) hotel (37) location (10) need (6) nice (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It's clean and comfortable, and the service was friendly and extremely professional.

"Excellent Westin in all respects " Read full review on TripAdvisor 5/23/2012 Vote

2. The good:Service was good, the room was nicely renovated and felt well maintained, separate shower and tub, great location within walking distance to many eateries.

"Nicely renovated hotel " Read full review on TripAdvisor 4/30/2012 Vote

3. Buffet Breakfast was delicious and service was excellent.

"Cherry Blossom Festival " Read full review on TripAdvisor 4/23/2012 Vote

4. Room was spacious and very quiet, service at check in swift and professional.

"Excellent quality for location and money " Read full review on TripAdvisor 4/16/2012 Vote

5. As a Starwoods Privileges member had great customer service.

"Great and Hospitable Stay " Read full review on TripAdvisor 4/12/2012 Vote

6. The customer service is consistently good and some of the employees have been there for a while and go above and beyond their duties to make sure my stay is special.

"Never a disappointing stay " Read full review on TripAdvisor 4/8/2012 Vote

7. I insist on staying at the Westin Georgetown because of the exceptional service of the staff- in particular the welcome staff that greets you when you first pull up.

"Best Customer Service " Read full review on TripAdvisor 4/6/2012 Vote

8. At $17 a sandwich the service could have been better there.

"Good experience " Read full review on TripAdvisor 4/5/2012 Vote

9. This hotel is consistent: clean, updated rooms, ridiculously priced mini-bar, and pretty good service.

"consistently good " Read full review on TripAdvisor 4/4/2012 Vote

10. Service was impeccable, attentive and courteous, really up to par with a Four Seasons.

"Excellent " Read full review on TripAdvisor 3/30/2012 Vote