Westin Washington Dc, Washington DC, Manager

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Rank

16th

Out of 279

Westin Washington Dc	Average Price: $378 Check Rates

Hotel Class:

2350 M Street NorthWest

Washington DC, 20037 View map

4-Star Hotel Rank: 4 of 30
Average review rating: 3.66

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (8) , Travelocity (8) , Expedia (41) , TripAdvisor (456)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Manager

Appears in 17 comments.

60% wrote positive comments about manager

The following words were used in comments with Manager:
good (2) management (19) night (3) personable (2) refund (2)

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1. The manager sent up a nice bottle of wine and cheese platter.

"The staff was the highlight " Read full review on TripAdvisor 2/18/2012 Vote

2. I called from l a to make sure we had a big room the manager Yarnell johnson was the most welcoming knowledgeable person ever.

"wow the best spring break we ever had " Read full review on TripAdvisor 3/24/2010 Vote

3. I was told it was cancelled, however, the bar manager still hooked me up free of charge.

"Fantastic Hotel " Read full review on TripAdvisor 6/23/2009 Vote

4. James, the front desk manager, is a true asset to the Westin chain.

"Accolades to Westin and Mgr. James " Read full review on TripAdvisor 1/8/2012 Vote

5. ' That afternoon, a detailed note from the manager arrived under the door addressed to all the guests concerning Irene.

"Disappointing Views " Read full review on TripAdvisor 9/3/2011 Vote

6. There was little that the front desk person was willing to do until we asked to speak to the manager.

"This hotel is NOT in Georgetown! " Read full review on TripAdvisor 4/21/2011 Vote

7. From the bellmen, to the front desk, to the cleaning staff, to the business managers.

"I can't speak highly enough of this hotel " Read full review on TripAdvisor 9/24/2010 Vote

8. We had such a memorable time thanks to the staff and manager.

"Wonderful Experience " Read full review on TripAdvisor 9/1/2010 Vote

9. When I then requested the manager on duty , i got nowhere.

"horrendous lack of customer service " Read full review on TripAdvisor 7/24/2010 Vote

10. well, when I called to speak to the general manager after getting nowhere with the duty manager, I got a recording saying he/she was off for the weekend and that I should speak to the duty manager.

"horrendous lack of customer service " Read full review on TripAdvisor 7/24/2010 Vote