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OpinionWell
Rank
16th
Out of 279

Westin Washington Dc

Average Price: $378  
 
Hotel Class:
2350 M Street NorthWest
Washington DC, 20037 View map  
4-Star Hotel Rank: 4 of 30
Average review rating: 3.66
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (8) , Travelocity (8) , Expedia (41) , TripAdvisor (456)
SAFE TO BOOK ? (1/5 issues found)
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Bill
Appears in 13 comments. 
66% wrote positive comments about bill
The following words were used in comments with Bill:
 
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1. Stella, in Group Sales, was fantastic and responsive - she made sure that I was comfortable with the billing situation, and followed up with me when I had additional questions.
"Great location and service! " Read full review on TripAdvisor   2/13/2012 Vote      
2. Having stayed around the corner at sister hotel The Fairfax, billed as a 'step above' Westin under Starwood's Luxury Collection banner, I was pleasently surprised to find this vastly-superior Westin property in the neighborhood.
"Best Choice for West End Business " Read full review on TripAdvisor   12/13/2011 Vote      
3. Gave us full brkft, which was mediocre at best, super expensive for a Westin and included an automatic 18% tip in the bill (we were 4).
"Very Average Westin " Read full review on TripAdvisor   4/19/2012 Vote      
4. Rather than ask me why I was checking out early, etc., the woman who checked me out just handed me the bill and sent me on my way.
"Very mediocre " Read full review on TripAdvisor   8/31/2011 Vote      
5. I mentioned it at the front desk and a credit was politely made on my bill.
"Disappointing for a Westin " Read full review on TripAdvisor   8/8/2010 Vote      
6. If you happen to touch them inadvertently, inform them right away and they will take it off your bill.
"Clean, comfortable and convenient " Read full review on TripAdvisor   4/14/2010 Vote      
7. Apparently they couldn't find proof of my first two nights stay (even after I sent them copy of the hotel bill).
"Clean, comfortable and convenient " Read full review on TripAdvisor   4/14/2010 Vote      
8. I was charged 35 dollars for valet on my bill and I tipped the valet guys pretty well.
"Do not valet your car. " Read full review on Expedia   2/26/2009 Vote      
9. At checkout there was a billing snafu (partly due to my fault).
"Great Stay & Service " Read full review on TripAdvisor   7/12/2008 Vote      
10. In checking out the room, I guess I had some of the snack items off the sensor tray too long, so I received a bill for $60+ for nuts, snacks, and a mini-bottle of wine.
"Great Stay & Service " Read full review on TripAdvisor   7/12/2008 Vote      
   
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