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OpinionWell
Rank
16th
Out of 279

Westin Washington Dc

Average Price: $378  
 
Hotel Class:
2350 M Street NorthWest
Washington DC, 20037 View map  
4-Star Hotel Rank: 4 of 30
Average review rating: 3.66
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (456) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Checkout
Appears in 11 comments. 
100% wrote positive comments about checkout
The following words were used in comments with Checkout:
problem (2)    
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1. Everything and everyone starting with check in and ending at checkout was the ultimate in professionalism.
"Excellent Stay " Read full review on TripAdvisor   1/1/2011 Vote      
2. There were a couple of details I felt were overlooked though - hanger for bathrobe in the bathroom, but we never got the bathrobe; checkout said 3pm in the in-room guide, but was actually 12pm; told I was being charged for a newspaper each but I never received one - saw later they were just laid out by the elevator - so why was I charged.
"Good base for exploring DC " Read full review on TripAdvisor   5/8/2012 Vote      
3. We were able to store our luggage upon checkout in the lobby, but I did email them several times before arriving asking if they had that service and never got a reply.
"Just what we needed " Read full review on TripAdvisor   8/20/2011 Vote      
4. From the front door at arrival to the front door at checkout, each individual I encountered provided the personal level of service that I come to expect in a hotel where I choose to stay.
"Another Renewing Experience " Read full review on TripAdvisor   3/18/2011 Vote      
5. Jerome provided me with excellent service upon checkout and went above and beyond the call of customer service when I experienced a problem with my credit card upon checkout.
"Outstanding job by Jerome and Julie " Read full review on TripAdvisor   7/14/2009 Vote      
6. The service was really wonderful (fast, easy, friendly check-in, water and towel service when I got back from a run, effortless checkout, and really accomodating luggage services).
"Excellent Service, Beautiful hotel, Great Location " Read full review on TripAdvisor   7/1/2009 Vote      
7. Lots of options to eat closeby, checkout the Bread and Chocolate bakery for breakfast, lunch - delicious food.
"Comfortable Stay " Read full review on TripAdvisor   5/26/2009 Vote      
8. At checkout there was a billing snafu (partly due to my fault).
"Great Stay & Service " Read full review on TripAdvisor   7/12/2008 Vote      
9. The front desk staff was efficient but not particularly pleasant; I had to ask several times about the details of my room package before I was given vouchers for breakfast; I requested a late checkout and was locked out of my room after noon (with no apologies for the mix-up).
"Average for a Westin " Read full review on TripAdvisor   6/20/2008 Vote      
10. I was told at checkout that this was the second busiest Trader Joes (after the NYC store).
"Good but not great " Read full review on TripAdvisor   5/18/2007 Vote      
   
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