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OpinionWell
Rank
16th
Out of 279

Westin Washington Dc

Average Price: $378  
 
Hotel Class:
2350 M Street NorthWest
Washington DC, 20037 View map  
4-Star Hotel Rank: 4 of 30
Average review rating: 3.66
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (41) , Travelocity (8) , TripAdvisor (456) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 96 comments. 
85% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (4)   arrival (4)   comfortable (4)   concierge (8)   desk (98)   friendly (14)   great (6)   guest (7)   helpful (24)   hotel (11)   management (5)   nice (9)   night (4)   pleasant (4)   welcoming (4)    
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1. The hotel was clean and everyone was very nice, from front desk to the bellman.
"Great Hotel for visiting GW or Georgetown " Read full review on TripAdvisor   5/2/2012 Vote      
2. The front desk staff was very helpful and we would stay again in a heartbeat.
"Beautiful Property! " Read full review on TripAdvisor   4/27/2012 Vote      
3. The Pros: James at the front desk was/is an amazing help.
"Great for a couple's weekend getway (leave the kids at home) " Read full review on TripAdvisor   4/13/2012 Vote      
4. If I was to nitpick something it'd be that the concierge could have been a bit more helpful but the front desk had some great recommendations so we'll give the overall team a pass.
"Great hotel - perfect location " Read full review on TripAdvisor   3/19/2012 Vote      
5. The Front Desk staff was very helpful with all our questions and roomservice and amenity orders were promptly delivered.
"huge room " Read full review on TripAdvisor   2/18/2012 Vote      
6. The bellmen, especially Erwing and Amadou, were wonderfully friendly and helpful, the front desk courteous, helpful and welcoming, room service perfect and housekeeping immaculate.
"john and lois ann w. " Read full review on TripAdvisor   1/17/2012 Vote      
7. Everyone here went out of their way to help us (front desk, room service, etc), which is especially nice when traveling with our two year old.
"Great hotel with excellent service " Read full review on TripAdvisor   12/5/2011 Vote      
8. I did not feel that anyone at the front desk was particularly friendly and only asked them a few basic questions.
"Disappointing Views " Read full review on TripAdvisor   9/3/2011 Vote      
9. When I arrived at the hotel, the female at the front desk was very friendly and helped us out with our request.
"Close walk to George town " Read full review on TripAdvisor   9/1/2011 Vote      
10. I usually don't complain to the front desk unless something really gets to me.
"Great Location, and Great Room! " Read full review on TripAdvisor   8/21/2011 Vote      
   
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