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OpinionWell
Rank
36th
Out of 177

Holiday Inn Philadelphia

Average Price: $202  
 
Hotel Class:
400 Arch Street
Philadelphia, 19106 View map  
3-Star Hotel Rank: 21 of 57
Average review rating: 3.58
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (32) , MyTravelGuide (699) , Travelocity (7) , TripAdvisor (392) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 105 comments. 
78% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (5)   desk (107)   friendly (17)   good (4)   great (4)   guest (6)   helpful (16)   hotel (14)   liked (4)   nice (4)   problem (4)   rude (4)   service (12)   staff (37)    
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1. The good news:-The front desk people were nice; other workers were (mostly) able to answer questions about the area.
"A simple review. " Read full review on TripAdvisor   4/15/2012 Vote      
2. The hotel is nice, front desk staff has been helpful but restaurant is a waste of time and space.
"Not bad. Would stay here again " Read full review on TripAdvisor   4/2/2012 Vote      
3. We were kind of worried briefly but the lovely front desk attendant sorted it all out and we got a room on the top (8th) floor.
"Pretty good. Housekeeping issues and sirens! " Read full review on TripAdvisor   3/12/2012 Vote      
4. All of the staff from the front desk to the restaurant were all friendly/helpful and answered any questions we had.
"Very Good Experience " Read full review on TripAdvisor   2/20/2012 Vote      
5. However, the room was clean, and the front desk, housekeeping, and maintenance staff were friendly, courteous, and professional.
"Tired decor, friendly staff (except restaurant) " Read full review on TripAdvisor   1/19/2012 Vote      
6. The front desk associate that worked the 2nd shift that night really helped me and my girlfriend out by giving us directions and instructions on how to get there using the Subway.
"Excellent Stay! " Read full review on TripAdvisor   1/17/2012 Vote      
7. The front desk and bell hop are good, just stay way from the restaurant .
"Poor Restaurant " Read full review on TripAdvisor   11/8/2011 Vote      
8. the location is great, the front desk staff is great, but the room was mehh.
"definitely not worth $220+ / night " Read full review on TripAdvisor   10/31/2011 Vote      
9. In fact no one at the front desk was friendly.
"What a dump " Read full review on TripAdvisor   10/12/2011 Vote      
10. We booked the reservation thru a travel agency - so I had a few issues with the reservation department when checking on the rooms before arrival, Finally I waited and called the front desk 24 hours before arrival and they were great to work out my concerns about the rooms (three senior couples wanting to be placed close to each other).
"Great location and front desk staff were wonderful! " Read full review on TripAdvisor   10/10/2011 Vote      
   
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