Courtyard Philadelphia, Philadelphia, Staff

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Rank

12th

Out of 177

Courtyard Philadelphia	Average Price: $253 Check Rates

Hotel Class:

21 North Juniper Street

Philadelphia, 19107 View map

3-Star Hotel Rank: 4 of 57
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Travelocity (7) , Expedia (42) , MyTravelGuide (499) , TripAdvisor (465) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) bar (53) bathroom (64) bed (99) bill (10) breakfast (131) charge (26) check in (73) check out (24) complimentary (11) cost (26) deal (19) decor (15) dinner (23) downtown (122) fitness center (25) food (74) front desk (114) gym (23) hot tub (20) hotel (884) housekeeping (27) lobby (117) location (377) lunch (21) manager (13) money (16) parking (131) pillow (25) pool (124) price (94) rate (63) recommend (66) restaurant (181) room (808) room service (12) service (149) sheets (19) shower (22) staff (276) street (133) suite (31) to park (9) towel (22) valet (78) valet parking (79) value (28) view (118) walk (168) wireless (23)

Staff

Appears in 276 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (9) breakfast (10) clean (22) courteous (14) desk (58) extremely (12) friendly (95) good (10) great (31) helpful (72) hotel (63) knowledgable (9) location (22) nice (21) pleasant (17)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was good and the staff friendly.

"Nice Hotel in a Great Location " Read full review on TripAdvisor 5/20/2012 Vote

2. Finally, staff were reluctant to tell about convenient dining near the hotel - they wanted us to use the hotel for breakfast.

"Good well located hotel, but lack of parking a major problem " Read full review on TripAdvisor 5/16/2012 Vote

3. The staff at the hotel are wonderful.

"Great hotel for conventions and sightseeing ! " Read full review on TripAdvisor 5/10/2012 Vote

4. The staff were very helpful and pleasant.

"The beds were amazing!!! " Read full review on TripAdvisor 4/30/2012 Vote

5. Also, hotel staff are attentive, and everyone is friendly.

"Who knew a Courtyward could be so cool? " Read full review on TripAdvisor 4/24/2012 Vote

6. Service: Check in was quick and efficient- the idle 'priority' check in staff person waved us over even before she knew we were 'priority' members.

"Perfect location for the price! " Read full review on TripAdvisor 4/23/2012 Vote

7. The room was fine and the staff was friendly.

"Almost got it right " Read full review on TripAdvisor 4/19/2012 Vote

8. Checking in took a LONG time and not sure what that was about but the staff is kind and friendly.

"Almost got it right " Read full review on TripAdvisor 4/19/2012 Vote

9. The staff is competent and pleasant, tho' the valet parking tends to be pricey (there's a garage very nearby if you want to self-park).

"Great location, terrific place to stay in Phila " Read full review on TripAdvisor 4/17/2012 Vote

10. They were cordial but with the exception of one of the front desk staff (wish I could remember his name) most just weren't all that cheerful.

"Great Location for site seeing " Read full review on TripAdvisor 4/15/2012 Vote