Courtyard Philadelphia, Philadelphia, Service

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Rank

12th

Out of 177

Courtyard Philadelphia	Average Price: $253 Check Rates

Hotel Class:

21 North Juniper Street

Philadelphia, 19107 View map

3-Star Hotel Rank: 4 of 57
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (499) , Travelocity (7) , TripAdvisor (465) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (19) bar (53) bathroom (64) bed (99) bill (10) breakfast (131) charge (26) check in (73) check out (24) complimentary (11) cost (26) deal (19) decor (15) dinner (23) downtown (122) fitness center (25) food (74) front desk (114) gym (23) hot tub (20) hotel (884) housekeeping (27) lobby (117) location (377) lunch (21) manager (13) money (16) parking (131) pillow (25) pool (124) price (94) rate (63) recommend (66) restaurant (181) room (808) room service (12) service (149) sheets (19) shower (22) staff (276) street (133) suite (31) to park (9) towel (22) valet (78) valet parking (79) value (28) view (118) walk (168) wireless (23)

Service

Appears in 149 comments.

72% wrote positive comments about service

The following words were used in comments with Service:
beauty (6) clean (9) courtyard (6) customer (7) desk (12) excellent (11) expectation (7) food (7) friendly (9) good (23) great (17) hotel (40) location (9) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was good and the staff friendly.

"Nice Hotel in a Great Location " Read full review on TripAdvisor 5/20/2012 Vote

2. We did use the pool and hot tub, both were immaculate and very well serviced.

"Perfect location for the price! " Read full review on TripAdvisor 4/23/2012 Vote

3. Service: Check in was quick and efficient- the idle 'priority' check in staff person waved us over even before she knew we were 'priority' members.

"Perfect location for the price! " Read full review on TripAdvisor 4/23/2012 Vote

4. Service has always been great though they do not offer room service.

"Great location " Read full review on TripAdvisor 3/25/2012 Vote

5. Friendly and prompt service at the front desk.

"Central location for all. " Read full review on TripAdvisor 3/17/2012 Vote

6. Service is very good whether its the front desk or the restaurant.

"Possibly the best Courtyard in America " Read full review on TripAdvisor 3/12/2012 Vote

7. The service is very attentive.

"A Gem in the Heart of the City of Brotherly Love " Read full review on TripAdvisor 1/21/2012 Vote

8. The hotel service was friendly and accommodating.

"Wonderful Wedding Made Easy by Wonderful Stay! " Read full review on TripAdvisor 1/3/2012 Vote

9. I expect better service from a hotel of this reputation.

"Some staff needs an attitude adjustment " Read full review on TripAdvisor 11/14/2011 Vote

10. Public transportation and cab service are both plentiful and convenient.

"A Bank You Can Love " Read full review on TripAdvisor 11/11/2011 Vote