Westin Detroit, Detroit, Front Desk

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Rank

3rd

Out of 93

Westin Detroit	Average Price: $181 Check Rates

Hotel Class:

2501 Worldgateway Place

Detroit, 48242 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.4

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (234) , TripAdvisor (447) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (55) bathroom (30) bed (101) bill (13) breakfast (44) charge (16) check in (98) check out (12) checkout (10) check-out (7) complimentary (5) cost (14) deal (16) decor (15) dinner (24) downtown (11) fitness center (6) food (94) front desk (61) gym (14) hotel (679) lobby (119) location (114) lunch (8) manager (12) money (8) parking (68) pillow (7) pool (36) price (52) rate (41) recommend (48) restaurant (115) room (480) room service (42) service (125) shower (31) shuttle (58) spa (6) staff (166) suite (17) to park (8) towel (8) valet (66) valet parking (56) value (15) view (33) walk (45) workout room (5)

Front desk

Appears in 61 comments.

89% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) helpful (7) hotel (7) liked (3) luggage (3) management (3) need (6) nice (3) night (3) secure (8) service (7) staff (19) valet (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It was almost like the front desk people just for waiting to get off their shift.

"Is it my fault my key didnt work? " Read full review on TripAdvisor 5/3/2012 Vote

2. In all my years of travelling, I have never met a nicer,more helpful person at the front desk of any hotel that I have stayed at.

"Why stay anywhere else " Read full review on TripAdvisor 3/22/2012 Vote

3. The hotel staff at the front desk are amazing as they go out of their way to help.

"Vacation starts here " Read full review on TripAdvisor 12/21/2011 Vote

4. Security checkpoint just past the front desk is great.

"Good choice for short layover or early morning flight " Read full review on TripAdvisor 10/18/2011 Vote

5. Quickly made a phone-call down to the front desk and requested two new robes.

"Some minor flaws, but overall a good hotel " Read full review on TripAdvisor 9/10/2011 Vote

6. I found a great AAA rate on the Westin website that was $40 cheaper than I was quoted at the front desk.

"Perfect for Airport Layover " Read full review on TripAdvisor 9/10/2011 Vote

7. Clean , quite, and the staff at the front desk was very nice.

"Nice Hotel " Read full review on TripAdvisor 8/21/2011 Vote

8. Friendly people at front desk, they had everything ready when I arrived and excelent rooms with everything I need.

"Excelent service " Read full review on TripAdvisor 8/17/2011 Vote

9. The front desk staff are very friendly and helpful, you can re-enter the airport from their lobby and the rooms are very nice and well kept.

"Great locati0n - right inside the Delta terminal! " Read full review on TripAdvisor 7/12/2011 Vote

10. The front desk staff is consistently pleasant and very welcoming.

"Like Staying with Friends " Read full review on TripAdvisor 5/18/2011 Vote