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OpinionWell
Rank
3rd
Out of 93

Westin Detroit

Average Price: $181  
 
Hotel Class:
2501 Worldgateway Place
Detroit, 48242 View map  
4-Star Hotel Rank: 3 of 11
Average review rating: 4.4
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (39) , MyTravelGuide (234) , TripAdvisor (447) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 12 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   guest (2)   hotel (2)   management (12)   park (2)    
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1. Manager Tamer M went FAR out of his way to resolve my situation and did so with kindness and professionalism.
"Valet Parking Error: Saved by Superb Customer Service " Read full review on TripAdvisor   3/30/2012 Vote      
2. Whatever the manager does at this hotel, he must be doing something right as this place is run like a 'well oiled machine' I cant wait until the next stay.
"Why stay anywhere else " Read full review on TripAdvisor   3/22/2012 Vote      
3. Sorry General Manager, give Kim a raise and definitely keep her but your other employees need some training especially if they want to work at a Westin.
"bed, yes. bar, no " Read full review on TripAdvisor   1/6/2012 Vote      
4. I know the General Manager is going to come on and provide a reply to my post and he's welcome to do so but one thing is for sure, I will NEVER bring a party of 8 to this bar again.
"bed, yes. bar, no " Read full review on TripAdvisor   1/6/2012 Vote      
5. Sure, you can be short staffed but if there is a manager on duty, why isn't he helping his guests.
"bed, yes. bar, no " Read full review on TripAdvisor   1/6/2012 Vote      
6. I asked Kim for the manager who did came over and smoozed with me/my guests.
"bed, yes. bar, no " Read full review on TripAdvisor   1/6/2012 Vote      
7. I called the hotel and spoke to the manager but was told that according to their records, the desk clerk had told us to go and get a voucher.
"Great Hotel but watch the bill! " Read full review on TripAdvisor   11/18/2011 Vote      
8. i asked for the manager and he totaly denied they had anything to do with it.
"POOR VALET service from start to finish... " Read full review on TripAdvisor   7/18/2011 Vote      
9. We called down to the desk and the said they would pass it on to the manager.
"Filthiest Hotel Ever " Read full review on TripAdvisor   5/14/2011 Vote      
10. i had accidentally signed up for the non park and fly option, and the manager caught it and asked if i wanted to change packages.
"nice and convenient " Read full review on TripAdvisor   6/3/2010 Vote      
   
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