Westin Detroit, Detroit, Staff

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Rank

3rd

Out of 93

Westin Detroit	Average Price: $181 Check Rates

Hotel Class:

2501 Worldgateway Place

Detroit, 48242 View map

4-Star Hotel Rank: 3 of 11
Average review rating: 4.4

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (234) , TripAdvisor (447) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (20) bar (55) bathroom (30) bed (101) bill (13) breakfast (44) charge (16) check in (98) check out (12) checkout (10) check-out (7) complimentary (5) cost (14) deal (16) decor (15) dinner (24) downtown (11) fitness center (6) food (94) front desk (61) gym (14) hotel (679) lobby (119) location (114) lunch (8) manager (12) money (8) parking (68) pillow (7) pool (36) price (52) rate (41) recommend (48) restaurant (115) room (480) room service (42) service (125) shower (31) shuttle (58) spa (6) staff (166) suite (17) to park (8) towel (8) valet (66) valet parking (56) value (15) view (33) walk (45) workout room (5)

Staff

Appears in 166 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (10) airport (9) clean (9) comfortable (9) desk (22) excellent (10) food (11) friendly (46) good (9) great (17) helpful (39) hotel (25) need (11) nice (12)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff at the hotel was very accommodating and friendly.

"Great Airport Hotel " Read full review on TripAdvisor 5/17/2012 Vote

2. Secondly, we had several good experiences with the staff.

"Convenient with helpful staff " Read full review on TripAdvisor 5/11/2012 Vote

3. Check-in was a breeze and the staff was friendly.

"This is an airport hotel? " Read full review on TripAdvisor 4/29/2012 Vote

4. It is extremely convenient, very relaxed, and the staff is friendly and there to make sure you are pleased.

"Great launching point " Read full review on TripAdvisor 4/25/2012 Vote

5. Even though we had no air travel scheduled, we chose Westin DTW because of the ease of access to major expressways AND the wonderful staff.

"So convenient... " Read full review on TripAdvisor 4/23/2012 Vote

6. The staff here is wonderful.

"4th year in a row " Read full review on TripAdvisor 4/16/2012 Vote

7. Check-in was efficient, and the desk staff were helpful.

"Great for flying in or out of Detroit Metro " Read full review on TripAdvisor 4/3/2012 Vote

8. Staff was wonderful, Marcy ( I think that was her name) in the business center was very helpful.

"Great idea, when flying out! " Read full review on TripAdvisor 3/31/2012 Vote

9. Evening if you have to fly out of the north terminal2) Exceptional service for the front desk, restaurant staff, to valet parking3) Best beds in Detroit4) For an airport hotel the rooms are so quiet, well expect for the buzzing noise near room 826.

"Definitely the best hotel in Detroit " Read full review on TripAdvisor 3/28/2012 Vote

10. The staff is always professional, courteous and helpful.

"Why stay anywhere else " Read full review on TripAdvisor 3/22/2012 Vote