Mount Vernon Hotel, Baltimore, Front Desk

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Rank

8th

Out of 231

Mount Vernon Hotel	Average Price: $121 Check Rates

Hotel Class:

24 West Franklin Street

Baltimore, 21201 View map

2-Star Hotel Rank: 1 of 26
Average review rating: 3.04

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (76) , Travelocity (12) , TripAdvisor (224) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (9) bargain (6) bathroom (46) bed (54) bill (5) breakfast (218) charge (14) check in (27) check out (11) complimentary (19) cost (15) deal (16) decor (7) dinner (18) downtown (29) fee (8) food (28) front desk (64) highway (4) hotel (552) housekeeping (11) lobby (42) location (120) lunch (9) manager (34) money (17) neighborhood (39) parking (125) pillow (21) price (86) rate (26) recommend (35) restaurant (49) room (431) room service (4) service (38) sheets (7) shower (18) shuttle (8) staff (164) street (73) to park (17) towel (16) tub (4) value (12) view (9) walk (98) waterfront (5) wireless (22)

Front desk Traveler Insight - Friendly Front Desk

Appears in 64 comments.

96% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) desk (67) extremely (4) friendly (10) great (6) helpful (18) hotel (7) management (3) new (4) nice (3) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. (eggs, bacon, coffee, cereal, oatmeal, fruit, etc.) The front desk crew was very curteous and helpful, as was the cleaning staff when we met them in the hall.

"More than adequate Hotel in Baltimore " Read full review on TripAdvisor 5/8/2012 Vote

2. Front desk was helpful and informative.

"Clean bang-for-your-buck hotel! " Read full review on TripAdvisor 5/3/2012 Vote

3. Service is a little sloppy but the front desk crew was fine and friendly.

"What a surprise " Read full review on TripAdvisor 3/8/2012 Vote

4. The front desk people were very friendly.

"Great spot for Orioles trip " Read full review on TripAdvisor 2/22/2012 Vote

5. The the The people at the front desk were always friendly.

"Friendly Service Good rooms " Read full review on TripAdvisor 2/1/2012 Vote

6. Andy at the front desk was fantastic.

"Would not be my pick but great employee's " Read full review on TripAdvisor 1/22/2012 Vote

7. The help at the front desk were pleasant and cordial.

"Creepy. " Read full review on TripAdvisor 10/1/2011 Vote

8. Eric greeted us at the front desk and was very friendly and also advised on the parking lots (since the one for the hotel was full)There is a no smoking policy in the hotel but our loft did have a smell of cigarette smoke.

"Nice hotel and friendly staff " Read full review on TripAdvisor 8/2/2011 Vote

9. I gave an employee a healhy tip at the front desk for helping me move my giant boxes around.

"Great hotel for price, perks and decent location! " Read full review on TripAdvisor 8/1/2011 Vote

10. The front desk staff were friendly, helpful, and courteous.

"Great Staff. Excellent Service!! " Read full review on TripAdvisor 6/11/2011 Vote