Mount Vernon Hotel, Baltimore, Manager

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Rank

8th

Out of 231

Mount Vernon Hotel	Average Price: $121 Check Rates

Hotel Class:

24 West Franklin Street

Baltimore, 21201 View map

2-Star Hotel Rank: 1 of 26
Average review rating: 3.04

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (76) , Travelocity (12) , TripAdvisor (224) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (9) bargain (6) bathroom (46) bed (54) bill (5) breakfast (218) charge (14) check in (27) check out (11) complimentary (19) cost (15) deal (16) decor (7) dinner (18) downtown (29) fee (8) food (28) front desk (64) highway (4) hotel (552) housekeeping (11) lobby (42) location (120) lunch (9) manager (34) money (17) neighborhood (39) parking (125) pillow (21) price (86) rate (26) recommend (35) restaurant (49) room (431) room service (4) service (38) sheets (7) shower (18) shuttle (8) staff (164) street (73) to park (17) towel (16) tub (4) value (12) view (9) walk (98) waterfront (5) wireless (22)

Manager

Appears in 34 comments.

28% wrote positive comments about manager

The following words were used in comments with Manager:
arrogant (2) bags (2) busy (2) desk (8) great (2) helpful (4) hotel (2) housekeeping (2) informative (2) keycard (2) management (37) night (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We arrived late and Night Manager was extrememly pleasant and helpful.

"Very friendly employees " Read full review on Expedia 7/20/2010 Vote

2. Carl the desk manager was such a great help.

"You can NOT find a better hotel for this price and location. " Read full review on TripAdvisor 3/29/2010 Vote

3. On check in, the assistant manager working the desk was friendly and personable, I was given a keycard and voucher for breakfast in the cafeteria and a tourist map of Baltimore.

"locks and lighting " Read full review on TripAdvisor 12/28/2008 Vote

4. The assisstant manager 'Karl' was very helpful and gave me his business card to call him if i got in toruble downtown.

"Pleasant Plae to stay " Read full review on TripAdvisor 11/13/2008 Vote

5. Bonnie is the new manager and she is a classy lady.

"Nice...Really! " Read full review on TripAdvisor 3/16/2008 Vote

6. They need a true manager who can train the staff correctly per department.

"Bomb went off!!!! " Read full review on YahooTravel 12/23/2007 Vote

7. I was told that the night manager should have made other accommodations for us.

"Conflicted " Read full review on TripAdvisor 3/27/2012 Vote

8. And the manager in the morning told us he couldn't do anything about it as we bought the voucher through the deal website.

"check their heat/ac settings before you go. " Read full review on TripAdvisor 10/25/2011 Vote

9. He also informed me that the woman who supposedly was the housekeeping manager, was NOT so.

"Poor service, poor response " Read full review on TripAdvisor 10/10/2011 Vote

10. He did make a phone call to find out when a real manager would be on duty.

"Poor service, poor response " Read full review on TripAdvisor 10/10/2011 Vote