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Rank
1st
Out of 56

Makena Beach & Golf Resort

Average Price: $279  
 
Hotel Class:
5400 MAKENA ALANUI Makena
Maui, 96753 View map  
0-Star Hotel Rank: 1 of 57
Average review rating: 4.2
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (76) , MyTravelGuide (300) , Travelocity (34) , TripAdvisor (160)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk Traveler Insight - Friendly Front Desk
Appears in 27 comments. 
77% wrote positive comments about front desk
The following words were used in comments with Front desk:
beauty (2)   cares (2)   charged (2)   concierge (2)   desk (29)   extremely (2)   friendly (3)   good (2)   helpful (2)   hotel (3)   housekeeping (2)   nice (3)    
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1. Although put off by the condition of the hotel, the front desk staff were extremely helpful and accomadating.
"Great Location but has seen better days... " Read full review on TripAdvisor   4/27/2010 Vote      
2. The staff was very friendly, from the front desk to poolside to activities.
"Secluded location, great beach! " Read full review on Expedia   12/23/2009 Vote      
3. Upon arrival at the hotel, we were each greeted with a shell lei and helped over to the front desk to check in.
"Rooms in need of some help, but overall a GREAT experience!!!! " Read full review on TripAdvisor   10/9/2009 Vote      
4. My visit started with an authentic Hawaiian greeting from the front desk team and beautiful shell lei.
"Exactly what I thought Maui would be like! " Read full review on TripAdvisor   9/24/2009 Vote      
5. My visit started with an authentic Hawaiian greeting from the front desk team and beautiful shell lei.
"Exactly what I thought Maui would be like! " Read full review on TripAdvisor   9/24/2009 Vote      
6. Everyone--bell staff, front desk personnel, housekeepers, maintenance people--always said hello to me whenever I passed by, and I always felt like they really meant it.
"Your happiness with this place will be linked with how much you paid to stay here " Read full review on TripAdvisor   9/7/2009 Vote      
7. The activities desk managers were very good, as well as the front desk and bell staff.
"Great location, I would return. " Read full review on Expedia   6/17/2009 Vote      
8. The service from the Valet, to the Bell staff, on to the Front Desk staff, was IMPECCABLE.
"Awesome! " Read full review on TripAdvisor   3/4/2009 Vote      
9. Our stay was made more special by Ron at the front desk, Margaret at the pool and Keoni at the beach.
"Secluded and beautiful " Read full review on TripAdvisor   7/24/2010 Vote      
10. Some very nice touches, such as cool towel on check-in, shell lei, etc. Front desk forgot to tell bell desk to send our bags to the room, we had to call and ask.
"Best bang for the buck on island... " Read full review on TripAdvisor   6/24/2010 Vote      
   
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