Hyatt Regency on the Hudson, Jersey City, Front Desk

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Rank

1st

Out of 23

Hyatt Regency on the Hudson	Average Price: $359 Check Rates

Hotel Class:

2 Exchange Place

Jersey City, 07302 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 4.51

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (40) , MyTravelGuide (759) , TripAdvisor (259) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 44 comments.

82% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (3) friendly (4) helpful (8) hotel (4) nice (3) night (4)

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1. The front desk staff were accommodating as well.

"Unique Water-View Hotel with Proximity to NYC " Read full review on TripAdvisor 4/28/2012 Vote

2. The Staff at the front desk was amazing and very helpful.

"2 recent stays for family and friends. " Read full review on TripAdvisor 4/19/2012 Vote

3. Outstanding location, friendly front desk and valet, great room and great breakfast all with a fantastic view of the New York Skyline.

"Hyatt Regency in Jersey City, New Jersey " Read full review on TripAdvisor 4/16/2012 Vote

4. Spectacular views of NYC, superb staff from Charles the porter to William the concierge (a must see if unfamiliar with New York), and ALL the front desk.

"Spectacular! " Read full review on TripAdvisor 3/2/2012 Vote

5. The front desk offered me late check out and free internet because I am a PLATINUM GOLDPASSPORT Member.

"Beautiful View of Hudson and Manhattan SkyLine from our Room! " Read full review on TripAdvisor 1/27/2012 Vote

6. The service we received from other staff too from front desk to the bellmen to the housekeepers was excellent.

"Great hotel... Amazing staff. " Read full review on TripAdvisor 12/30/2011 Vote

7. The positives:-Darlene front desk agent was by far the most helpful and professional agents i have ever encountered.

"Great views, great front desk, but horrible valet " Read full review on TripAdvisor 12/20/2011 Vote

8. The front desk staff were friendly and helpful.

"Excellent Hotel " Read full review on TripAdvisor 11/21/2011 Vote

9. The smiling, nice front desk woman tried to give me directions to several area bars but I finally gave up walking on a cold night when they weren't nearly as close as she'd thought, or even in the right direction.

"Great Value - Just don't rely on the concierge or other staff for help " Read full review on TripAdvisor 11/20/2011 Vote

10. Gwendolyn (concierge) who thoroughly assisted me with the Path Train and train's, Khadisha (front desk) who was very helpful and empathetic of our situation, Cindy, Ivette, and Adnan of the Vu Lounge (TY Ivette for finding dad's meds!), and the very friendly valets Scott and Henry, and Adam and Kirill (bartenders).

"Definitely Returning in the Spring or Summer 2012 " Read full review on TripAdvisor 11/6/2011 Vote