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1st
Out of 23

Hyatt Regency on the Hudson

Average Price: $359  
 
Hotel Class:
2 Exchange Place
Jersey City, 07302 View map  
4-Star Hotel Rank: 1 of 2
Average review rating: 4.51
OpinionWell Value Index: 10
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (40) , MyTravelGuide (759) , TripAdvisor (259) , YahooTravel (20)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 15 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
better (2)   busy (2)   change (2)   charged (4)   complain (2)   guest (2)   helpful (2)   hotel (5)   management (15)   professional (2)    
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1. Had a few minor problems which the very professional manager Misty did accomadate us the next dI will go back to this Hyatt as I felt the room was beautiful and the staff professional.
"Had a few problems but management hospitality will send me back again. " Read full review on TripAdvisor   2/24/2012 Vote      
2. I found the staff to be unsympathetic, extremely defensive and only helpful when we asked for a manager.
"Disaster " Read full review on TripAdvisor   10/25/2009 Vote      
3. A small benefit was sent to my room shortly after check-in together with a business card and letter indicating that the business sales manager was interested to see if there was any way the hotel could help me during my stay.
"Spectacular Choice for the Business Traveller " Read full review on TripAdvisor   3/28/2012 Vote      
4. We asked for an extended check out on 22nd due to arriving so late, but the Manager on the front desk would not budge an inch - which I thought was a little mean given that they don't let people check-in until 4pm.
"Fantastic price, view, and location! " Read full review on TripAdvisor   10/23/2011 Vote      
5. This morning there was a voicemail from a manager checking on the situation.
"What a Great Hotel! " Read full review on TripAdvisor   7/18/2011 Vote      
6. I spoke to the manager with questions prior to our arrival.
"Great hotel and experience. Would return! " Read full review on TripAdvisor   7/5/2011 Vote      
7. We weren't complaining or arguing about this 10 dollar charge, we were just laughing at our own carelessness, and the manager apologized to us about something that quite honestly was our mistake.
"Excellent Hotel, Great Location, Super Staff. " Read full review on TripAdvisor   2/6/2011 Vote      
8. the receptionist was back with her manager who apologized to us, and removed the entire charge from out bill.
"Excellent Hotel, Great Location, Super Staff. " Read full review on TripAdvisor   2/6/2011 Vote      
9. General Manager Steve D and his team provided a very warm welcome to the hotel which provides its guests one of the best views in the world.
"great value, great location " Read full review on TripAdvisor   3/27/2010 Vote      
10. 2) We asked for a jug of drinking water in our room and the manager said that he would charge 10 dollars for this, just for room service.
"Nice hotel, great location " Read full review on TripAdvisor   10/5/2009 Vote      
   
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