Washington Plaza Hotel, Washington DC, Front Desk

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Rank

18th

Out of 279

Washington Plaza Hotel	Average Price: $242 Check Rates

Hotel Class:

10 Thomas Circle NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 10 of 58
Average review rating: 2.94

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (68) , Travelocity (12) , TripAdvisor (436) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) balcony (15) bar (68) bath (21) bathroom (91) bed (104) breakfast (110) charge (31) check in (50) check out (15) complimentary (17) concierge (11) cost (18) deal (22) decor (16) dinner (38) downtown (29) fee (11) food (71) front desk (91) hotel (838) housekeeping (17) lobby (41) location (253) lunch (12) manager (22) money (23) neighborhood (11) parking (87) pillow (22) pool (214) price (124) rate (55) recommend (69) refund (10) restaurant (151) room (754) room service (30) service (97) shower (49) staff (266) street (58) suite (14) towel (30) tub (13) valet (17) value (35) view (53) walk (162) wireless (44)

Front desk Traveler Insight - Friendly Front Desk

Appears in 91 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (4) charged (4) desk (91) excellent (4) friendly (14) good (5) great (5) helpful (22) hotel (4) maid (3) rude (6) service (6) staff (31) umbrella (4) valet (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But the front desk help were great and Rodney in the restaurant was a lot of fun.

"Great location! " Read full review on TripAdvisor 5/2/2012 Vote

2. Service from the front desk was good and the consierge staff were very nice and helpful.

"Washington Plaza Okay " Read full review on TripAdvisor 4/2/2012 Vote

3. The people at the front desk were friendly and helpful.

"Great hotel " Read full review on TripAdvisor 3/13/2012 Vote

4. When I was leaving, they were a little backed up and a man that normally didn't work the front desk stepped in to help me out.

"Very good stay in a great location " Read full review on TripAdvisor 3/3/2012 Vote

5. The front desk staff were very friendly and accommodating.

"Very good stay in a great location " Read full review on TripAdvisor 3/3/2012 Vote

6. The front desk people were incredibly helpful and the restaurant downstairs was fair to good.

"Great budget place to stay " Read full review on TripAdvisor 2/28/2012 Vote

7. My friend ended up calling the front desk to speak with the manager.

"Rude staff and false advertising - Really disappointed " Read full review on TripAdvisor 2/20/2012 Vote

8. Check in was quick and simple, front desk staff was courteous as well.

"Funky, hip hotel near many historic landmarks and 10 min train ride from DCA! " Read full review on TripAdvisor 2/5/2012 Vote

9. The front desk staff seemed friendly but I'm still wondering why I got the smelly room.

"Strange Introduction " Read full review on TripAdvisor 12/3/2011 Vote

10. The front desk staff was also extremely courteous, and I was very pleased to find out that they had upgraded me to a Junior Suite at no extra cost.

"Very pleased with this Hotel " Read full review on TripAdvisor 10/17/2011 Vote