Washington Plaza Hotel, Washington DC, Service

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Rank

18th

Out of 279

Washington Plaza Hotel	Average Price: $242 Check Rates

Hotel Class:

10 Thomas Circle NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 10 of 58
Average review rating: 2.94

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (68) , Travelocity (12) , TripAdvisor (436) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) balcony (15) bar (68) bath (21) bathroom (91) bed (104) breakfast (110) charge (31) check in (50) check out (15) complimentary (17) concierge (11) cost (18) deal (22) decor (16) dinner (38) downtown (29) fee (11) food (71) front desk (91) hotel (838) housekeeping (17) lobby (41) location (253) lunch (12) manager (22) money (23) neighborhood (11) parking (87) pillow (22) pool (214) price (124) rate (55) recommend (69) refund (10) restaurant (151) room (754) room service (30) service (97) shower (49) staff (266) street (58) suite (14) towel (30) tub (13) valet (17) value (35) view (53) walk (162) wireless (44)

Service

Appears in 97 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
excellent (15) food (11) free (5) friendly (9) good (20) great (20) guest (5) helpful (8) hotel (27) internet (5) liked (6) location (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service from the front desk was good and the consierge staff were very nice and helpful.

"Washington Plaza Okay " Read full review on TripAdvisor 4/2/2012 Vote

2. There is also complimentary turndown service, which while unnecessary in my mind, is a nice touch too.

"Great value and location " Read full review on TripAdvisor 3/27/2012 Vote

3. The service was excellent.

"Very Modern, comfortable hotel " Read full review on TripAdvisor 3/27/2012 Vote

4. Service was good, food was average.

"Good service, dated accommodations " Read full review on TripAdvisor 3/21/2012 Vote

5. Customer service was above par for a large hotel in a very large city.

"Very good stay in a great location " Read full review on TripAdvisor 3/3/2012 Vote

6. The maids were awesome and they had excellent customer service.

"Great budget place to stay " Read full review on TripAdvisor 2/28/2012 Vote

7. Great service, good bar.

"Wow! " Read full review on TripAdvisor 1/15/2012 Vote

8. This is a great hotel very close to all the attractions and the service of the hotel was great.

"Thank you Washingtong Plaza Hotel. " Read full review on TripAdvisor 1/11/2012 Vote

9. Customer service was great.

"Thanksgiving weekend at Washington Plaza - Mixed experience " Read full review on TripAdvisor 11/28/2011 Vote

10. Anywhoo,that goes to show that the stay was not really pleasant all around but at least the hotel customer service was good enought to acknowledge and respond to the needs to the best of their ability within given limitations.

"Thanksgiving weekend at Washington Plaza - Mixed experience " Read full review on TripAdvisor 11/28/2011 Vote