Best Western San Antonio, San Antonio, Cares

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Rank

17th

Out of 504

Best Western San Antonio	Average Price: $158 Check Rates

Hotel Class:

1103 East Commerce Street

San Antonio, 78205 View map

3-Star Hotel Rank: 4 of 111
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (36) , MyTravelGuide (21) , Travelocity (22) , TripAdvisor (224) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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attentive (6) attractive (7) beautiful (22) beautifully (7) best (85) better (21) big (24) cares (9) cheaper (6) clean (160) comfortable (96) comfy (12) convenient (23) cool (5) courteous (8) decent (10) delicious (10) efficient (5) excellent (35) exceptional (12) fabulous (7) fantastic (6) fast (7) free (105) fresh (15) friendly (100) fun (11) good (99) great (165) happy (10) helpful (106) huge (16) liked (69) love (26) new (29) nice (108) outstanding (6) perfect (13) pleasant (17) pleased (12) plenty (14) professional (6) quiet (31) reasonable (18) reasonably (4) spacious (36) spotless (6) superb (4) welcoming (6) wonderful (27)

Cares

Appears in 9 comments.

The following words were used in comments with Cares:
best (2) clean (2) company (2) crappy (2) customer (4) hotel (2) problem (3) room (3) service (2) walking (2) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I then wrote to the Best Western customer care email to explain my problem.

"TO GET WRONGLY ACCUSED & CHARGE $150 DOLLARS STAY HERE!!!! " Read full review on TripAdvisor 1/7/2011 Vote

2. With the job I have being also a well known national company this is crappy customer service and they just don't care.

"TO GET WRONGLY ACCUSED & CHARGE $150 DOLLARS STAY HERE!!!! " Read full review on TripAdvisor 1/7/2011 Vote

3. I then wrote to the Best Western customer care email to explain my problem.

"TO GET WRONGLY ACCUSED & CHARGE $150 DOLLARS STAY HERE!!!! " Read full review on TripAdvisor 1/7/2011 Vote

4. With the job I have being also a well known national company this is crappy customer service and they just don't care.

"TO GET WRONGLY ACCUSED & CHARGE $150 DOLLARS STAY HERE!!!! " Read full review on TripAdvisor 1/7/2011 Vote

5. And the staff is tremendous--friendly, courteous and helpful from the moment you check in to the housekeepers to take care of your room.

"Very pleasant " Read full review on TripAdvisor 8/24/2010 Vote

6. The rooms are top quality--clean, large, well cared for.

"Very pleasant " Read full review on TripAdvisor 8/24/2010 Vote

7. I checked our bank account to check the card I had given the 800 number to hold the card, which was our debit care and she had authorized the full room and tax on that card which I never physically presented.

"Worst Customer Service Ever " Read full review on TripAdvisor 4/20/2009 Vote

8. By the time we got done walking all over the River Walk and the Alamo each day our exhaustion took care of any noise problems.

"Wanted to stay longer................. " Read full review on TripAdvisor 3/29/2009 Vote

9. The hotel is definately 3 star hotel that is very very clean and well taken care of.

"Great historic hotel in walking distance of River walk " Read full review on TripAdvisor 11/29/2008 Vote