Sheraton Raleigh, Raleigh, Cares

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Rank

13th

Out of 119

Sheraton Raleigh	Average Price: $183 Check Rates

Hotel Class:

421 South Salisbury Street

Raleigh, 27601 View map

3-Star Hotel Rank: 8 of 21
Average review rating: 3.38

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (81) , Travelocity (5) , TripAdvisor (128) , YahooTravel (15)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (5) adequate (4) amazing (6) attentive (3) beautiful (9) best (17) better (17) big (15) cares (12) clean (72) comfortable (39) comfy (8) convenient (17) cool (3) correct (4) courteous (5) decent (16) excellent (18) exceptional (10) fabulous (8) fast (6) free (43) friendly (52) fun (5) good (65) great (92) happy (6) helpful (43) huge (6) liked (41) love (4) new (26) newer (3) nice (96) outstanding (3) perfect (8) perfectly (4) pleasant (10) pleased (7) plenty (10) professional (7) prompt (3) quiet (10) reasonable (16) reasonably (3) soft (3) spacious (5) superb (3) welcoming (6) wonderful (20)

Cares

Appears in 15 comments.

The following words were used in comments with Cares:
club (2) desk (3) guest (2) hotel (4) loud (2) lounge (2) management (3) music (2) need (3) problem (2) sleep (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It is obvious to me that this property is making great efforts to please their guests by making improvements, which means they are listening and care.

"2nd stay & much improved!!!! will return again and again " Read full review on TripAdvisor 2/3/2012 Vote

2. Tom Dillon and Theresa Tyler were very easy to work with and took care of all our needs.

"Just Finished National Convention " Read full review on TripAdvisor 12/9/2011 Vote

3. Mary was so sweet and took care of the guests.

"Thanks for the Hospitality " Read full review on TripAdvisor 9/3/2011 Vote

4. We especially want to commend the personnel (Mary) who took care of eveything in the Club Lounge.

"Thanks for the Hospitality " Read full review on TripAdvisor 9/3/2011 Vote

5. I was always greeted warmly by the front desk staff, engaged by the club lounge concierge, and taken care of by the hotel's management.

"Good Hotel, Great People! " Read full review on TripAdvisor 8/11/2011 Vote

6. Lack of communication?? or they really don't care? I will never stay at another Sheraton ever.

"NO REFUND AFTER DEATH IN FAMILY " Read full review on TripAdvisor 6/1/2011 Vote

7. Notified the hotel twice and was still charged for the room when reservations told me they would take care of this.

"NO REFUND AFTER DEATH IN FAMILY " Read full review on TripAdvisor 6/1/2011 Vote

8. No one cared that I had 2 small kids with me 5 and 2 and no on cared that I had been driving for 12 hours and still have 9 more to go, no one cared that I booked Sheraton out of my way because I wanted to stay somewhere nice.

"Worst staff ever " Read full review on TripAdvisor 1/4/2011 Vote

9. The hotel is very well taken care of.

"Great hotel, great location " Read full review on TripAdvisor 8/5/2010 Vote

10. Internet was down the entire stay and staff didn't seem to care.

Read full review on MyTravelGuide 1/6/2009 Vote