Doubletree Philadelphia, Philadelphia, Cares

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Rank

10th

Out of 177

Doubletree Philadelphia	Average Price: $222 Check Rates

Hotel Class:

237 South Broad Street

Philadelphia, 19107-5686 View map

3-Star Hotel Rank: 2 of 57
Average review rating: 3.93

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (32) , Travelocity (13) , Expedia (36) , TripAdvisor (440)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (16) adequate (9) amazing (17) attentive (9) awesome (11) beautiful (28) best (30) better (42) big (35) cares (29) clean (185) comfortable (118) comfy (15) convenient (52) courteous (11) decent (30) delicious (16) efficient (13) excellent (65) exceptional (21) fabulous (10) fantastic (14) free (71) fresh (9) friendly (123) fun (16) generous (9) good (201) great (303) happy (11) helpful (116) huge (21) liked (91) love (35) new (76) nice (255) outstanding (11) perfect (36) pleasant (34) pleased (12) plenty (18) professional (16) quiet (42) reasonable (30) reasonably (9) responsive (12) spacious (45) terrific (9) welcoming (10) wonderful (40)

Cares

Appears in 32 comments.

The following words were used in comments with Cares:
clerk (2) customer (3) elevator (2) fan (2) guest (2) hotel (3) lobby (2) maintenance (2) need (3) not (5) personable (4) phone (2) pleasant (2) problem (2) professional (2) quickly (2) room (6) staff (2) walking (2) well (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Econo lodge cares more about it's guests.

"Worst $180 stay EVER! " Read full review on TripAdvisor 2/12/2012 Vote

2. Do be careful when walking around at night, normal city environment, beggers and hookers.

"Perfect Location " Read full review on TripAdvisor 12/30/2011 Vote

3. Valet/Bell took immediate care of car & luggage.

"Excellent Hotel! " Read full review on TripAdvisor 8/15/2011 Vote

4. The staff was professional and cared about each guest and our concerns.

"Above The Rest! " Read full review on TripAdvisor 6/18/2011 Vote

5. While I realize this is not entirely the hotel's fault, I wish security would have taken care of the situation sooner.

"Decent, but not if you are a light sleeper " Read full review on TripAdvisor 6/17/2011 Vote

6. My preferences were taken care of patiently even though the hotel was full.

"Excellent!!! location.. value... service... " Read full review on TripAdvisor 5/27/2011 Vote

7. My anxieties for 10 room reservation were taken care of from the minute i placed my first call to the last check out .

"Excellent!!! location.. value... service... " Read full review on TripAdvisor 5/27/2011 Vote

8. Long story short, Krista Baranyi who runs the Front Desk Operations and Karen Lech who runs the Banquet Operations (talk about above and beyond) spent a great deal of time and effort outside in the cold making sure that the garage took care of our needs.

"Staff went above and beyond " Read full review on TripAdvisor 2/22/2011 Vote

9. The fact that Shawn went out of his way to take care of us made all the difference.

"Staff went above and beyond " Read full review on TripAdvisor 2/22/2011 Vote

10. I even called the care center specifically requesting them to come - but nope, no show.

"does location trump hotel quality? " Read full review on TripAdvisor 10/1/2010 Vote