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Rank
41st
Out of 177

Renaissance Philadelphia

Average Price: $181  
 
Hotel Class:
500 Stevens Drive
Philadelphia, 19113 View map  
4-Star Hotel Rank: 10 of 18
Average review rating: 3.7
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 12 comments. 
The following words were used in comments with Responsive:
clean (2)   enjoy (2)   fresh (2)   hotel (2)   not (6)   old (2)   room (2)   sink (2)   slow (2)   staff (6)   toilets (2)   towel (2)   well (2)    
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1. She set up the bar, it was her responsibility to inspect the glassware.
"Really 3.5 stars-above average " Read full review on TripAdvisor   4/8/2012 Vote      
2. The hotel sent a generic follow up e-mail a few days after my stay (sent to many customers, not directed to me personally), I responded to the e-mail with my complaint and have yet to get a response.
"Burned my shirt " Read full review on TripAdvisor   10/31/2011 Vote      
3. The responses to the late vans were polite brush offs about business as usual or blaming it on airline crews.
"Tired and mixed service for the Renaissance brand. " Read full review on TripAdvisor   9/18/2011 Vote      
4. So far, no satisfaction from the hotel - they just reiterate that they are not responsible for theft and loss.
"Not a very safe environment " Read full review on TripAdvisor   1/13/2010 Vote      
5. They were responsible for the damage of some of my clothing items, no one even offered to replace, send me a card, nothing.
"Insensitive to Customer's Concerns " Read full review on TripAdvisor   7/3/2009 Vote      
6. The staff is slow (if not non-responsive) and the rooms are old and not cleaned well.
Read full review on MyTravelGuide   5/27/2008 Vote      
7. The staff is slow (if not non-responsive) and the rooms are old and not cleaned well.
Read full review on MyTravelGuide   5/27/2008 Vote      
8. Front desk response was excellent.
Read full review on MyTravelGuide   4/24/2008 Vote      
9. The staff very responsive and I enjoyed my stay.
Read full review on MyTravelGuide   11/22/2006 Vote      
10. The staff very responsive and I enjoyed my stay.
Read full review on MyTravelGuide   11/22/2006 Vote      
   
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