Renaissance Philadelphia, Philadelphia, Cares

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OpinionWell
Rank

41st

Out of 177

Renaissance Philadelphia	Average Price: $181 Check Rates

Hotel Class:

500 Stevens Drive

Philadelphia, 19113 View map

4-Star Hotel Rank: 10 of 18
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (30) , MyTravelGuide (440) , Travelocity (4) , TripAdvisor (183)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (4) adequate (5) awesome (4) beautiful (9) best (15) better (21) big (8) cares (12) cheaper (4) clean (111) cleanliness (6) comfortable (47) comfy (13) convenient (21) courteous (7) decent (16) excellent (18) exceptional (9) fantastic (8) fast (4) free (58) fresh (10) friendly (57) fun (5) generous (11) good (94) great (58) happy (12) helpful (41) huge (5) liked (37) love (8) luxury (4) new (18) nice (104) outstanding (8) pleasant (14) pleased (4) plenty (5) positive (4) professional (6) prompt (5) quiet (22) reasonable (13) responsive (5) soft (6) spacious (14) terrific (4) welcoming (4) wonderful (7)

Cares

Appears in 19 comments.

The following words were used in comments with Cares:
extra (2) friendly (2) hassle (2) hotel (6) manner (2) much (2) need (3) not (2) problem (2) quickly (3) towel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. What other hotel is going to care that much to make sure you make your shuttle and plane on time.

"Nothing to complain about EVER!! " Read full review on TripAdvisor 4/26/2012 Vote

2. They don't seem to care much about the customer experience.

"Rooms are fine but service is not good " Read full review on TripAdvisor 11/21/2011 Vote

3. Calls for extra towels and other requests were taken care of quickly and with in friendly manner.

"Great Service, Very Good Hotel " Read full review on TripAdvisor 11/4/2010 Vote

4. Calls for extra towels and other requests were taken care of quickly and with in friendly manner.

"Great Service, Very Good Hotel " Read full review on TripAdvisor 11/4/2010 Vote

5. There was a huge line but they took care of us very quickly (less than two minute wait).

"Good Stay " Read full review on TripAdvisor 8/2/2010 Vote

6. Some staff members are Excellent - very helpful while others are just terrible and couldn't care less so very inconsistent that way.

"Inconsistent - great looking " Read full review on TripAdvisor 11/14/2009 Vote

7. I mentioned it at the front desk on three separate occasions to three different employees, each said they would have housekeeping take care of it - no one did.

"Decent hotel but in an isolated location " Read full review on TripAdvisor 10/25/2009 Vote

8. We then went to speak to the manager who took care of the matter.

"Not Impressed " Read full review on Expedia 7/20/2009 Vote

9. One gets the feeling that this hotel is not being very well cared for by its owners.

Read full review on MyTravelGuide 5/15/2009 Vote

10. There were issues with the food but they took care of.

"had a problem but it was handled well " Read full review on TripAdvisor 3/10/2009 Vote